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  1. Jan 15, 2024 · VM's complaints process is outlined on < this page> which includes a link to an online complaints web form. It also includes the complaints postal address which is Virgin Media, Sunderland, SR43 4AA. There isn't a customer facing email address. If you give a brief desciption of your issues here then a member of the forum team may be able to help.

  2. How to Complain | Help | O2. If you've linked your Virgin Media and O2 details to create a new Virgin Media O2 ID, sign in with it here. Find out more. Enter your mobile number below and we'll send you a code. If you've not received a code after 10 minutes we can send you another code. When autocomplete results are available, use up and down ...

  3. If you need medical assistance, or to make a claim, here are the numbers to use. +44 20 8239 3902 when calling from outside the UK. 020 8239 3902 when calling from within the UK. 0844 463 02 02 Lines open Monday-Friday, 8am-6pm. If you have any questions about your policy, please call Customer Service: 0844 463 02 02.

  4. O2 and Virgin Media merged in 2021 and Lutz has been appointed as the director of the O2 subsidiary. O2s’ head office in the UK is located in Berkshire, SL1 4DX, their current CEO is Lutz Schüler, you can contact him by sending an email to lutz.schueler@virginmedia.co.uk .

  5. www.virginmedia.com › support › helpContacting Virgin Media

    You can also check our help pages or learn how to contact us directly further down. Did you know? Did you know, 95% of our customers find the solution to their problem using the help and support pages.*

  6. Mar 10, 2010 · Hi there, Ive seen on the website a number of email address but wanted to make sure I get the right one. Could someone please let me know what the email address is for Head Office as I am sick of the customer service and wrong charges being sent to me!! Thanks.

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  8. We'll need to share some information, particularly when you're a customer of both, to try and make things work efficiently for you. If you have any queries about your Volt benefits for example, we'll send them over to our Virgin Media colleagues who will be in touch to help resolve your query. If you're contacting us about O2-specific issues or ...

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