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For now, both Virgin Media and O2 will continue to exist separately and together. Will the partnership with Virgin Media impact the customer service I get from O2? No, we’ll still bring you the same level of customer service you expect from O2.
Once you have moved over to O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile and selecting the appropriate options. If you need to speak to Virgin Media customer services in relation to TV, Broadband or Home Phone, you can dial 150 from your Virgin Landline or call 0345 454 1111 from your ...
If you want to discuss your discuss Virgin Media products like TV or broadband, you can contact your Virgin Media customer service team. If you want to discuss your O2 mobile products, you can contact your O2 customer service team. You can also visit an O2 store. Find an O2 store
Tell us what's gone wrong and we'll try to make things better. See how to make a complaint, or take a look at our Customer Complaints Code. Find answers to any question about an order, our products or anything else O2 on our website – or contact our helpful customer support by phone or online chat.
As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof.
Jan 17, 2023 · Virgin Mobile and O2 have committed to setting out exact details and the process to customers at least 30 days ahead of their migration. The vast majority of customers will not need to replace Sims, port phone numbers or change billing dates or information.
People also ask
How do I contact Virgin Media after moving to O2?
Will Virgin Media and O2 still work together?
Are O2 & Virgin Media bringing you better value?
When will Virgin Mobile move to O2?
Where can I See my Virgin Media & O2 Bill?
Is O2 the same as Virgin Mobile?
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