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Once you have moved over to O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile and selecting the appropriate options. If you need to speak to Virgin Media customer services in relation to TV, Broadband or Home Phone, you can dial 150 from your Virgin Landline or call 0345 454 1111 from your ...
Jun 13, 2023 · When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options. Press 7 for Anything Else which will put you though to someone. Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through. Best time to call is 8 am.
Tell us what's gone wrong and we'll try to make things better. See how to make a complaint, or take a look at our Customer Complaints Code. Find answers to any question about an order, our products or anything else O2 on our website – or contact our helpful customer support by phone or online chat.
For now, both Virgin Media and O2 will continue to exist separately and together. Will the partnership with Virgin Media impact the customer service I get from O2? No, we’ll still bring you the same level of customer service you expect from O2.
If you want to discuss your discuss Virgin Media products like TV or broadband, you can contact your Virgin Media customer service team. If you want to discuss your O2 mobile products, you can contact your O2 customer service team. You can also visit an O2 store. Find an O2 store
Nov 9, 2023 · If you have free calls on your O2 tariff, then it will still be free. I'm sorry to nit-pick here, but I think given the query here, a better phrase would be "if you have an allowance, then 03x calls will be included". The only truly free calls are to 080x numbers.
People also ask
How do I contact Virgin Media after moving to O2?
Will Virgin Media and O2 still work together?
Are O2 & Virgin Media bringing you better value?
When will Virgin Mobile customers move to O2?
How do I contact O2 after a Virgin Mobile switchover?
Do I need a pay monthly mobile if I'm a Virgin Media customer?
Jan 5, 2024 · Virgin did call me back the following day and was able to better the new customer deal which I ended up taking. They explained that the VM and O2 contracts are completely separated and that I'd need to negotiate with O2 if I wanted to do anything with my mobile contract.
