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  1. Jan 17, 2023 · The provider intends to have moved all existing and newly joined Virgin Mobile customers to O2 plans by the end of 2023. Virgin Mobile and O2 have committed to setting out exact details and the process to customers at least 30 days ahead of their migration.

  2. But the good news is the O2 plan you're moving to will cost the same or less than your current Virgin Mobile plan, you’ll get either double the data or unlimited data for the same price and you're already using the O2 network with Virgin Mobile.

  3. Jan 11, 2023 · Exact details of the changes and steps will be outlined clearly to individual customers at least 30 days ahead of their migration taking place. Migrations will occur throughout the year, and by the end of 2023 all existing and newly joined Virgin Mobile customers will have been moved to O2 plans.

  4. Jan 11, 2023 · Migrations will take place over the air throughout 2023 without the need to swap out sims, and some customers will also receive unlimited texts, voice calls, and either double the data or get unlimited data for the same amount they were already paying – which is nice.

  5. We’re now moving all remaining customers across to O2 plans by the end of November 2023. We’ve written to you 30 days ahead of your move to let you know when it'll happen. It will be seamless and over-the-air for most customers – you won’t need to do anything.

  6. Jan 13, 2023 · From next month (February), Virgin Mobile will start contacting customers to give them 30 days' notice that their Virgin Mobile plan will soon become an O2 plan. These notifications will continue to be sent throughout the year, so there's no set date as to when you'll be moved to O2 yet.

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