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March 2023
- Virgin Mobile customers will be migrated to O2 from March 2023 with the first set of customers being contacted in February. The migration will then continue throughout 2023 with all new and existing Virgin Mobile customers migrated to the new O2 plans by the end of 2023.
Jan 17, 2023 · The provider intends to have moved all existing and newly joined Virgin Mobile customers to O2 plans by the end of 2023. Virgin Mobile and O2 have committed to setting out exact details and the process to customers at least 30 days ahead of their migration.
In February 2023, we started contacting the first group of Virgin Mobile customers who'll be the first to move over to O2 mobile plans, and the switch will happen in March 2023.
Following Virgin Media and O2’s merger in June 2021, we’ve moving all Virgin Mobile customers over to O2’s range of plans. We started in March 2023 and now most customers have been moved across, benefitting from unlimited texts and voice calls, and either double the data or unlimited data for the same amount of money each month.
Jan 11, 2023 · This latest stage now marks the moment when customer plans start moving over to O2. Virgin Mobile will continue to offer flexible handset contracts and 30-day rolling SIM only plans this year, with a variety of options under consideration regarding the use of the Virgin Mobile brand in future.
- Customers Will Be Gradually Moved Across Over The Next Year, Starting in March
- If You Pay by Direct Debit, Don't Cancel It
- You Won't Pay Any More on O2 – and Will Have Your Data Boosted
- You'll Get Access to O2 Priority Benefits and Keep Free Roaming
- Don't Want to Be An O2 Customer? You Can Cancel Penalty-Free
From next month (February), Virgin Mobile will start contacting customers to give them 30 days' notice that their Virgin Mobile plan will soon become an O2 plan. These notifications will continue to be sent throughout the year, so there's no set date as to when you'll be moved to O2 yet. But Virgin Media O2 said: "By the end of 2023, all existing a...
Once moved to O2, your direct debit will also be moved across automatically, so there is no need to do anything. If you have a Virgin Mobile Sim-only plan, it'll appear as 'O2' on your bank statement. But if you have a Virgin Mobile handset plan, it'll appear as 'Virgin Media' on your statement.
All customers will receive unlimited texts and calls, and either double or unlimited mobile data. For example, if you currently receive 5GB a month data with Virgin Mobile, you'll receive 10GB a month once you've moved to O2. Those who currently have a 25GB to 50GB plan will get boosted to 100GB a month, and those on a 51GB plan or higher will rece...
As you'll be an O2 mobile customer when you're moved across, you'll be able to access O2 Priority loyalty deals, which include free Greggs, free Odeon cinema tickets and free pub drinks. You'll also be able to roam in 48 destinations without any extra charges (subject to fair usage limits), something not now offered by the other big networks.
If you're currently locked into a contact with Virgin Mobile, but don't want to move across to O2, you will have 30 days from receipt of your migration notification to cancel, without penalty. So look out for it.
Jan 15, 2023 · This is the next phase in bringing all the Virgin Media and O2 brands together after the huge £31bn merger in June 2021. The move will apply to all Virgin Mobile customers – those with...
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Jan 12, 2023 · Virgin Mobile customers will be switched to O2 in stages with the first people to transfer across from March 2023 - the first letters detailing the changes will be sent out from next month.
