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2023
- We'll continue to move customers over to O2 mobile plans throughout the year, and by the end of 2023 all existing and newly joined Virgin Mobile customers will have been moved to O2 plans.
We’re now moving all remaining customers across to O2 plans by the end of November 2023. We’ve written to you 30 days ahead of your move to let you know when it'll happen. It will be seamless and over-the-air for most customers – you won’t need to do anything.
- Mobile Help & Support - Virgin Media
Experiencing mobile issues with your Virgin Media? From...
- Virgin Mobile customers begin move to O2
Exact details of the changes and steps will be outlined...
- Mobile Help & Support - Virgin Media
What'll happen on the day I'm switched over from Virgin Mobile to O2? On the day we move you over to O2, we'll simply update your SIM remotely so you won't need to do anything. Just remember to keep your mobile switched on and fully charged.
Jan 17, 2023 · The provider intends to have moved all existing and newly joined Virgin Mobile customers to O2 plans by the end of 2023. Virgin Mobile and O2 have committed to setting out exact details and the process to customers at least 30 days ahead of their migration.
Jan 11, 2023 · Exact details of the changes and steps will be outlined clearly to individual customers at least 30 days ahead of their migration taking place. Migrations will occur throughout the year, and by the end of 2023 all existing and newly joined Virgin Mobile customers will have been moved to O2 plans.
Jan 11, 2023 · The first batch of customers to be nudged over will be told in February, and they’ll also be given access to Priority from O2 and the ‘extra roaming destinations and continued inclusive EU roaming’ that existing O2 customers get.
Jan 11, 2023 · Exact details of the changes and steps will be outlined clearly to individual customers at least 30 days ahead of their migration taking place. Migrations will occur throughout the year, and by the end of 2023 all existing and newly joined Virgin Mobile customers will have been moved to O2 plans.
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Jan 13, 2023 · But Virgin Media O2 said: "By the end of 2023, all existing and newly-joined Virgin Mobile customers will have been moved to O2 plans." It will all happen automatically – there is no need to replace Sims, port phone numbers or change billing dates or information.