Search results
Virgin Media O2 will be giving millions of its customers more data and extra benefits this year as it begins moving all Virgin Mobile customers over to O2’s range of plans. The move will occur seamlessly and over the air for the vast majority of customers. Your phone number will not change and there will be no need to replace SIMs, change ...
Most customers won't need to replace SIMs or change billing dates; Once you're with O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your mobile; For Virgin Media TV, Broadband or Home Phone queries, dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile
Jan 17, 2023 · The provider intends to have moved all existing and newly joined Virgin Mobile customers to O2 plans by the end of 2023. Virgin Mobile and O2 have committed to setting out exact details and the process to customers at least 30 days ahead of their migration. The vast majority of customers will not need to replace Sims, port phone numbers or ...
Jul 23, 2023 · Registered: 23-07-2023. Options. 23-07-2023 19:21. Hi all, I was migrated from Virgin mobile (rolling monthly) to O2 on 13th July 2023. Phone and Text starting working within 24 hours but I had no Internet /Data. After contacting O2 Customer Support, I w as sent an O2 SIM to rectify problem but the problem still exists.
- Customers Will Be Gradually Moved Across Over The Next Year, Starting in March
- If You Pay by Direct Debit, Don't Cancel It
- You Won't Pay Any More on O2 – and Will Have Your Data Boosted
- You'll Get Access to O2 Priority Benefits and Keep Free Roaming
- Don't Want to Be An O2 Customer? You Can Cancel Penalty-Free
From next month (February), Virgin Mobile will start contacting customers to give them 30 days' notice that their Virgin Mobile plan will soon become an O2 plan. These notifications will continue to be sent throughout the year, so there's no set date as to when you'll be moved to O2 yet. But Virgin Media O2 said: "By the end of 2023, all existing a...
Once moved to O2, your direct debit will also be moved across automatically, so there is no need to do anything. If you have a Virgin Mobile Sim-only plan, it'll appear as 'O2' on your bank statement. But if you have a Virgin Mobile handset plan, it'll appear as 'Virgin Media' on your statement.
All customers will receive unlimited texts and calls, and either double or unlimited mobile data. For example, if you currently receive 5GB a month data with Virgin Mobile, you'll receive 10GB a month once you've moved to O2. Those who currently have a 25GB to 50GB plan will get boosted to 100GB a month, and those on a 51GB plan or higher will rece...
As you'll be an O2 mobile customer when you're moved across, you'll be able to access O2 Priority loyalty deals, which include free Greggs, free Odeon cinema tickets and free pub drinks. You'll also be able to roam in 48 destinations without any extra charges (subject to fair usage limits), something not now offered by the other big networks.
If you're currently locked into a contact with Virgin Mobile, but don't want to move across to O2, you will have 30 days from receipt of your migration notification to cancel, without penalty. So look out for it.
Jan 11, 2023 · Andrew Wooden. January 11, 2023. 2 MinRead. VMO2 is rearranging itself into neater mobile and broadband units a year and a half after the merger of Virgin Media and O2. Migrations will take place over the air throughout 2023 without the need to swap out sims, and some customers will also receive unlimited texts, voice calls, and either double ...
People also ask
When will Virgin Mobile customers be migrated to O2 plans?
Will Virgin Mobile switch to O2?
Will the O2 switch affect Virgin Media customers?
What happened to Virgin Mobile & O2?
How do I know if my Virgin Mobile plan is O2?
When will Virgin Media & O2 merge?
Jan 15, 2023 · Under the new O2 plan, all customers will receive unlimited texts and calls, and either double or unlimited mobile data. So if you get 1GB a month data with Virgin Mobile, you'll receive 2GB a ...
