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  1. Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.

  2. Friendly staff can help PRESTO users with: Buying a new or replacement physical PRESTO card. Loading funds and passes to your physical PRESTO card. Setting up a child, youth or senior fare type or Default Trip for GO Transit. Getting a refund for your card.

  3. Protect your PRESTO card balance, set up Autoload, and track your transaction history by creating a PRESTO account today.

  4. Follow the instructions to register your card by adding it to your account. The PRESTO card number and card verification number (CVN) are both located on the back of it. Returning students who had previously registered their cards can log into their existing account and add the new card to it.

  5. Use the accessible (wider) gate and bring your child with you; Insert your Presto card in the Ticket Machine. Then, request a no-charge “Child 7 and Under” ticket for your child. Use video chat to talk to Customer Service; Frequent: Get a Child Card at the Rideau OC Transpo Customer Service Centre. This card can be tapped to open the fare ...

  6. Your child’s free PRESTO card from HPL is valid for free travel on Hamilton Street Railway (HSR), GO and Burlington Transit. Setup Your Card. Visit one of these locations, as soon as possible, to add your child’s birth date to their PRESTO card: HSR Customer Service Centre at 36 Hunter St. East (GO Station)

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  8. Children ages 6-12 with a valid library card can get a free PRESTO card at any Branch or Bookmobile to travel free on HSR, GO and Burlington Transit. Only one PRESTO card permitted per child’s library card.

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