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      • You'll find your payment reference on the back of your paper bill. Or if you've signed up for eBilling you'll find it on the email alert. Payment reference number You'll find your area reference in the top right hand corner of your paper bill. Or if you've signed up for eBilling, you'll find it on the email alert and your online eBill.
      payments.virginmedia.com/epayments/notloggedinaccountdetails_ecare.jsf
  1. Sep 19, 2015 · Just remove the 0 and you have your two digit area ref. number. Also, the 'contract number' on the contract lists it. For example (fake contract number): 0 11 /123456789/1. Some posts here suggest that your area ref. number could be 14.

  2. There are lots of places where you can find your account number and area reference number, including at the top of your bill, in your eBill email notification or in your welcome email. You can find out more about these below.

  3. Nov 2, 2024 · I have been using Virgin broadband for 2 months but I haven't received any bill or email that contain my account number and area reference. I need that to register my account and view settings in the backend.

  4. Jan 24, 2024 · If not, advice on where to find your account number and area reference can be found in this article here. Please pop back to us at your earliest convenience. Regards,

  5. You'll find your area reference in the top right hand corner of your paper bill. Or if you've signed up for eBilling, you'll find it on the email alert and your online eBill. It's a 2-digit number.

  6. Your account number is pretty important, and can be readily found in a few places below: 1. If you are already registered for My Virgin Media you can find your account number under the “My Profile” section.

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  8. My area reference is 31 according to my bills and MyVirginMedia online account. All the previous bills mention that area reference. However, looking at my post code on my bills and online account, it falls under area reference 34 (according to the website mentioned below).