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      • You'll find your payment reference on the back of your paper bill. Or if you've signed up for eBilling you'll find it on the email alert. Payment reference number You'll find your area reference in the top right hand corner of your paper bill. Or if you've signed up for eBilling, you'll find it on the email alert and your online eBill.
      payments.virginmedia.com/epayments/notloggedinaccountdetails_ecare.jsf
  1. Sep 19, 2015 · Apologies to hear you've been having an issue logging on to your My Virgin Media account. The Area Reference for your account is: 2 . It's worth noting that as an account has already been set up, you wouldn't be able to re-register now. Instead, follow the steps to the forgotten password link.

  2. There are lots of places where you can find your account number and area reference number, including at the top of your bill, in your eBill email notification or in your welcome email. You can find out more about these below.

  3. Nov 2, 2024 · I have been using Virgin broadband for 2 months but I haven't received any bill or email that contain my account number and area reference. I need that to register my account and view settings in the backend.

  4. Jan 24, 2024 · If not, advice on where to find your account number and area reference can be found in this article here. Please pop back to us at your earliest convenience. Regards,

  5. You'll find your area reference in the top right hand corner of your paper bill. Or if you've signed up for eBilling, you'll find it on the email alert and your online eBill. It's a 2-digit number.

  6. Your account number is pretty important, and can be readily found in a few places below: 1. If you are already registered for My Virgin Media you can find your account number under the “My Profilesection.

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  8. Your My Virgin Media username is your email address, to get a reminder of what email you use, you'll need to confirm: The account holder’s last name. Your account number. Your area reference. You can find this information on one of your monthly bills, one of the emails we send each month to let you know your bill is ready or your welcome pack.