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If you have any questions or difficulties with the EI Application online, please call our telephone information service at 1-800-206-7218 from 8:30 am to 4:30 pm and press "0" to talk to a representative. Date modified: 2021-08-12. Answers to questions most often asked on Employment Insurance on-line application.
1-800-206-7218. 1-800-529-3742. The hours of operation are 8:30 am to 4:30 pm local time, Monday to Friday. Submit an to have a Service Canada representative call you back within 2 business days. Our service standard is to answer your call within 10 minutes.
- On this page
- Eligibility criteria
- Eligibility for specific work situations
- Situations where you may not be eligible
- You need to have worked enough hours to be eligible
- Find other types of benefits
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•Eligibility criteria
•Eligibility for specific work situations
•Situations where you may not be eligible
•Find other types of benefits
To receive EI Regular benefits, you need to demonstrate that you:
•were employed in insurable employment
•lost your job through no fault of your own
•are affected by flooding or wildfires
•have been without work and without pay for at least 7 consecutive days in the last 52 weeks
•have worked for the required number of insurable employment hours in the last 52 weeks or since the start of your last EI claim, whichever is shorter
You may still qualify for benefits, even if you work for an employer who is related to you.
Refer to the following links for eligibility information for these specific situations:
•EI Benefits and farmers
•EI Benefits and fishers
•EI Benefits and teachers
•EI Benefits and Canadian Force Members
•if you voluntarily left your job without just cause
•if you were dismissed for misconduct
•if you're unemployed because you're directly participating in a labour dispute (for example, a strike, lockout or other type of conflict)
•during a period of leave that compensates for a period in which you worked under an agreement with your employer, more hours than are normally worked in full-time employment
Number of hours of insurable employment required to qualify for EI
The qualifying period is the shorter of: the 52-week period immediately before the start date of your claim, or the period from the start of a previous benefit period to the start of your new benefit period, if you applied for benefits earlier and your application was approved in the last 52 weeks Exception: In some cases, the qualifying period may be extended to a maximum of 104 weeks if you weren’t employed in insurable employment or if you weren’t receiving EI benefits.
Determine how many hours you need
The unemployment rate in your area determines how many hours you need to qualify. Look up EI Economic Region by Postal Code to find out the unemployment rate in your region and the number of hours to qualify for regular benefits. If you received a notice of violation If you received a notice of violation regarding prior EI benefit periods, the number of insurable hours required to qualify is increased. Number of insurable hours required to qualify for EI benefits
Are EI regular benefits not applicable to you? Use the Benefits Finder to find other Government of Canada, provincial, or territorial benefits.
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EI – Regular Benefits. Employment Insurance (EI) provides regular benefits to individuals who lose their jobs through no fault of their own (for example, due to shortage of work, seasonal or mass lay-offs) and are available for and able to work, but can't find a job. People are encouraged to file a claim as soon as they lose their job.
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Jul 30, 2024 · The unemployment insurance program, also known as EI or employment insurance, compensates people who've lost their jobs. In the event of layoffs or unemployment, this insurance provides a temporary solution for qualifying candidates. Understanding how EI works can help you collect financial support if you lose your job until you find a new one.
Employment Insurance (EI)Overview Employment Insurance is a federal employment benefit program in Canada. Employment insurance provides temporary financial support to individuals who are seeking employment or upgrading skills or need to take time off due to specific life events. It is administered by Service Canada which is the federal institution that provides additional services such as ...
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Feb 6, 2024 · 5. Provide detailed, factual responses. Be as specific and detailed as you can, but stick to the facts. Don't embellish or exaggerate any aspect of your answers, especially with questions related to how you lost your job or the events leading up to your termination.
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