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- Previously, only those getting universal credit could take out Virgin's 'Essential broadband' plans. But from today (Wednesday 1 March), you can sign up if you get any of the following: Income-based employment support allowance (ESA) Income-based jobseeker's allowance (JSA) Income support Pension credit Universal credit
If you are a Virgin Media account holder receiving one of the following: Universal Credit, Pension Credit, Income Support, Income-based Jobseeker’s Allowance†, Income-based Employment Support Allowance†, you are eligible for Essential broadband packages. This applies to new and existing customers.
- Free broadband isn’t generally available in the UK, some providers offer ‘social tariffs’ instead (discounted broadband packages, cheaper than the...
- Only the account holder receiving Universal Credit, Pension Credit, Income Support, Income-based Jobseeker’s Allowance or Income-based Employment S...
- We’ll need details such as your full name, date of birth, post code and your consent to check with the Department of Work and Pensions that you are...
- If you’re already in a contract with us, we’ll swap you over to one of our Essential broadband packages straight away and you won’t have to pay any...
- You can pay your Virgin Media bill several ways: Direct Debit Online payment Over the phone Bank transfer (via online or phone banking) Cash paymen...
- We’ll do all we can to keep your broadband up and running, so speak to us as soon as possible if you’re going to have trouble paying your monthly b...
- We’ll check to see if you’re still eligible for our Essential broadband packages every 12 months and notify you of the outcome of the eligibility c...
- Stream brings over 40 free TV channels, the option to add entertainment subscriptions like Sky Sports, Sky Cinema, Netflix, and Disney+ Premium, pl...
- Virgin Media Social Tariffs
- Market Comparison
- Am I Eligible For Virgin Media Essential Broadband?
- Need to Know
- Summary: Is Virgin Media Essential Broadband Any good?
Virgin Media offer two social broadband tariffs, each aimed at providing a low-cost option to new and existing customers. Aside from lower monthly fees, especially compared to out of contract prices, the benefits of social broadband tariffs also include: 1. No setup costs 2. No annual price rises 3. Can be cancelled at any time with just one month'...
Most people who take out Virgin Media Essential Broadband are likely to be switching from an existing Virgin Media contract, however the social tariff is also available to new customers. Households looking at various social broadband tariffsfrom different providers may want to understand what's available, as well as how Virgin Media Essential Broad...
Virgin Media Essential Broadband and Essential Plus Broadband are both available to new and existing customers. Customers still in a minimum term contract with Virgin Media can also switch to one of the deals without paying any early termination charges. However, if they are in arrears or on a repayment plan, they won't be eligible. Eligible househ...
Virgin Media's Essential Broadband plans are designed to be affordable options for those on low incomes who may be struggling to pay their existing bill. However, as well as the eligibility criteria covered above, there are other terms and conditions on Essential Broadband that differ from standard broadband plans. Some of terms mean the package ma...
There is concern around social broadband tariffs that take-up is low because customers feel the service isn't as good, and the speeds won't be as fast. For very cheap social tariffs like Virgin Media Essential Broadband, it's true they offer slower speeds, but they also offer a vital way for those struggling financially to stay connected and contin...
Mar 1, 2023 · Below we explain who's eligible for the cheaper deals, how they compare and how to get them. Virgin currently offers two broadband social tariffs – 'Essential broadband', with speeds of 15Mb for £12.50 a month and 'Essential broadband plus', with speeds of 54Mb for £20 a month.
- Petar Lekarski
- Assistant Editor-News & Investigations
Mar 1, 2023 · People in the UK receiving Income-based Employment Support Allowance, Income-based Jobseekers Allowance, Income Support, Pension Credit or Universal Credit are now eligible for the provider’s social tariffs, Essential Broadband and Essential Broadband Plus.
Mar 1, 2023 · Essential Broadband Plus customers have the option to add Virgin Media O2’s latest entertainment product, called Stream, for an upfront, one-off fee of just £20 – a 42% saving on the normal £35 charge – with no long-term contract or ongoing charges for the basic package.
Universal Credit (the Benefits) may apply for, or may apply to move their plan to, one of the following Essential broadband plans: a) Essential broadband at £12.50 per month; b) Essential broadband plus at £20 per month; or c) Essential broadband plus with Flex at £20 per month & additional one-off £20 payment for Flex by contacting Virgin Media...
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Oct 11, 2022 · Virgin Media O2 has committed to directly pass on any VAT cut in a price reduction to all its Essential Broadband plans, which will mean a further price drop to just £10.93 for 15Mbps and £17.50 for 50Mbps packages, helping to generate extra savings for households that need them most each month.
