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      • Previously, only those getting universal credit could take out Virgin's 'Essential broadband' plans. But from today (Wednesday 1 March), you can sign up if you get any of the following: Income-based employment support allowance (ESA) Income-based jobseeker's allowance (JSA) Income support Pension credit Universal credit
  1. If you are a Virgin Media account holder receiving one of the following: Universal Credit, Pension Credit, Income Support, Income-based Jobseekers Allowance†, Income-based Employment Support Allowance†, you are eligible for Essential broadband packages. This applies to new and existing customers.

    • Virgin Media Social Tariffs
    • Market Comparison
    • Am I Eligible For Virgin Media Essential Broadband?
    • Need to Know
    • Summary: Is Virgin Media Essential Broadband Any good?

    Virgin Media offer two social broadband tariffs, each aimed at providing a low-cost option to new and existing customers. Aside from lower monthly fees, especially compared to out of contract prices, the benefits of social broadband tariffs also include: 1. No setup costs 2. No annual price rises 3. Can be cancelled at any time with just one month'...

    Most people who take out Virgin Media Essential Broadband are likely to be switching from an existing Virgin Media contract, however the social tariff is also available to new customers. Households looking at various social broadband tariffsfrom different providers may want to understand what's available, as well as how Virgin Media Essential Broad...

    Virgin Media Essential Broadband and Essential Plus Broadband are both available to new and existing customers. Customers still in a minimum term contract with Virgin Media can also switch to one of the deals without paying any early termination charges. However, if they are in arrears or on a repayment plan, they won't be eligible. Eligible househ...

    Virgin Media's Essential Broadband plans are designed to be affordable options for those on low incomes who may be struggling to pay their existing bill. However, as well as the eligibility criteria covered above, there are other terms and conditions on Essential Broadband that differ from standard broadband plans. Some of terms mean the package ma...

    There is concern around social broadband tariffs that take-up is low because customers feel the service isn't as good, and the speeds won't be as fast. For very cheap social tariffs like Virgin Media Essential Broadband, it's true they offer slower speeds, but they also offer a vital way for those struggling financially to stay connected and contin...

  2. Mar 1, 2023 · Millions more households on low incomes may now be able to get Virgin Media's discounted broadband social tariffs, as the provider has expanded the list of qualifying benefits and made it easier to sign up. Below we explain who's eligible for the cheaper deals, how they compare and how to get them. Virgin currently offers two broadband social ...

    • Petar Lekarski
    • Assistant Editor-News & Investigations
  3. Universal Credit (the Benefits) may apply for, or may apply to move their plan to, one of the following Essential broadband plans: a) Essential broadband at £12.50 per month; b) Essential broadband plus at £20 per month; or c) Essential broadband plus with Flex at £20 per month & additional one-off £20 payment for Flex by contacting Virgin Media...

  4. £12.50/month for average 15Mb speed broadband only (no line) £20/month for average 54Mb speed broadband only (no line) Who can get it? To qualify, you need to be receiving universal credit and living in an area Virgin covers (60% of the country). Apply: Virgin Media Essential broadband

  5. Sep 30, 2024 · The easiest way to find out if you qualify for a cheaper broadband package is to contact your provider directly. If you are currently claiming benefits such as Universal Credit, Pension Credit...

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  7. Mar 1, 2023 · From today, 9.7 million people in the UK receiving Income-based Employment Support Allowance (I-ESA), Income-based Jobseekers Allowance (I-JSA), Income Support (IS), Pension Credit (PC) or Universal Credit (UC) are now eligible for the provider’s social tariffs, Essential Broadband and Essential Broadband Plus.

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