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      • Previously, only those getting universal credit could take out Virgin's 'Essential broadband' plans. But from today (Wednesday 1 March), you can sign up if you get any of the following: Income-based employment support allowance (ESA) Income-based jobseeker's allowance (JSA) Income support Pension credit Universal credit
  1. If you are a Virgin Media account holder receiving one of the following: Universal Credit, Pension Credit, Income Support, Income-based Jobseekers Allowance†, Income-based Employment Support Allowance†, you are eligible for Essential broadband packages. This applies to new and existing customers.

    • Who Can Get Virgin Media's Social Tariffs
    • Already with Virgin Media? You Can Switch to Its Social Tariff Penalty-Free
    • How to Sign Up For Virgin's Social Tariff

    Previously, only those getting universal credit could take out Virgin's 'Essential broadband' plans. But from today (Wednesday 1 March), you can sign up if you get any of the following: 1. Income-based employment support allowance (ESA) 2. Income-based jobseeker's allowance (JSA) 3. Income support 4. Pension credit 5. Universal credit Both new and ...

    If you've already got Virgin broadband, you can still get the discounted rates – even if you're still in contract. Virgin says you won't have to pay any early exit fees or extra charges. To switch, just follow the steps below.

    Virgin has made it easier to take up its social tariffs, as it can now automatically check your eligibility with the Department for Work and Pensions – so you shouldn't have to provide any extra evidence of your benefits. Here's what to do if you want to sign up: 1. Start an online live chatwith Virgin.You'll need to provide some details, such as y...

    • Petar Lekarski
    • Assistant Editor-News & Investigations
  2. Mar 1, 2023 · Essential Broadband Plus customers have the option to add Virgin Media O2’s latest entertainment product, called Stream, for an upfront, one-off fee of just £20 – a 42% saving on the normal £35 charge – with no long-term contract or ongoing charges for the basic package.

  3. Oct 18, 2024 · Am I eligible for Virgin Media Essential Broadband? Virgin Media Essential broadband and Essential broadband plus are both available to new and existing customers. Customers still in a minimum term contract with Virgin Media can also switch to one of the deals without paying any early termination charges.

  4. Dec 8, 2022 · Eligibility for Virgin Media Essential broadband. It’s a broadband-only package available if you’re already a Virgin Media customer and you receive Universal Credit. To qualify for this pack ...

  5. Eligibility: new or recontracting customers taking a Virgin Media broadband service on an 18-month contract, excludes Essential broadband. Must activate Disney+ within 14 days of receiving confirmation email.

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  7. Customers applying for Essential broadband, or upgrading to Essential broadband plus or Essential broadband plus with Flex, will not be eligible if they are currently in arrears or on a scheduled repayment plan.