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Receivers can encourage clear communication by providing clear, timely, descriptive, and non-judgmental feedback. For example, the receiver can shake his/her head up and down to confirm “yes” I have a question.
- Jordan Smith
- 2019
- The Message and Potential Problems
- Decoding The Message
- Importance of Feedback
For example, Paige asks Bill a question verbally. The message travels through the air, the "channel," to Bill's ears. He responds. Paige is the sender, the question is the message, and Bill is the receiver and gives Paige feedback by answering the question. Myriad areas and ways exist where problems could arise even in this short exchange. If Paige...
In the book, "Business Communication," authors Carol M. Lehman and Debbie D. DuFrene lay it out this way: "The receiver's task is to interpret the sender's message, both verbal and nonverbal, with as little distortion as possible. The process of interpreting the message is known as decoding. Because words and nonverbal signalshave different meaning...
When it's not clear to the sender that understanding has occurred on the part of the receiver, communication continues, for example, through follow-up questions from either party, further discussion, or the sender giving examples, rephrasing the information, or other means of clarification to get the sender and receiver on the same so-called "wavel...
- Richard Nordquist
Who is the Receiver? The receiver is the intended recipient of a message. They can be individuals, groups, or even entire audiences. In a face-to-face conversation, the receiver is the listener. In written communication, it's the reader. And in presentations, it's the whole audience.
As a receiver you listen, see, touch, smell, and/or taste to receive a message. Your audience “sizes you up,” much as you might check them out long before you take the stage or open your mouth. The nonverbal responses of your listeners can serve as clues on how to adjust your opening.
What makes a receiver (whether an individual or a group) different from an audience is that a receiver can act on your message. Acting on a message is more involved than getting the audience to laugh, gasp, or applaud at your performance.
Understanding how to compose the most appropriate message for an audience takes skill and consideration. However, audience profile allows for effective business messages that achieve their communication goals. When profiling an audience, ask the following questions: How big is the main audience?
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A sender is someone who encodes and sends a message to a receiver through a particular channel. The sender is the initiator of the communication. For example, when you text a friend, ask a teacher a question, or wave to someone, you are the sender of a message (ISU, 2016). A receiver is the recipient of a message. Receivers must decode ...