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  1. Sep 16, 2024 · Go to Settings > General > Date & Time. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS. If a prompt appears stating "Your network provider may charge for SMS messages used to activate FaceTime and iMessage", tap "Turn On" to ...

    • Overview
    • Check your internet connection
    • Check for a service outage
    • Check for software updates
    • Check for the correct date, time, and time zone
    • Check your Apple ID and password
    • Check for VPN and security software
    • If you still need help

    When you turn on or sign in to iMessage or FaceTime, your device might say that it couldn't sign in or couldn't contact the iMessage or FaceTime server.

    Make sure that your device is connected to Wi-Fi or your wireless carrier's cellular data network, and that you can access the internet.

    •Connect to Wi-Fi on iPad

    Check our System Status page to learn whether iMessage or FaceTime is experiencing a service outage.

    •Update the software on your iPad

    •Update the software on your Mac

    •On your iPad, check in Settings > General > Date & Time.

    •On your Mac, choose Apple menu  > System Settings (or System Preferences), then check Date & Time settings.

    1.Go to appleid.apple.com and sign in with same Apple ID and password that you're using on your device. If you forgot your Apple ID or forgot your Apple ID password, resolve that before continuing.

    2.If the issue is with iMessage:

    •On your iPad, go to Settings > Messages. If iMessage is turned on, turn it off.

    •On your Mac, open the Messages app. From the menu bar, choose Messages > Settings, then click iMessage. If you're signed in to iMessage, click Sign Out.

    3.If the issue is with FaceTime:

    •On your iPad, go to Settings > FaceTime. If FaceTime is turned on, turn it off.

    Check for VPN and security software. If you installed such software, it could be blocking network ports used by iMessage and FaceTime. If you're not sure, it might help to try again while connected to a different network.

    If you get a message that your email address isn't verified, sign in at appleid.apple.com and verify the email address. Learn what to do if you can't verify because you aren't receiving your verification email.

    If you still need help, the issue might be unrelated to activation or sign in. Other solutions:

    •If you can't send or receive messages on iPhone or iPad

    •If you can’t send or receive messages on Mac

    •If FaceTime isn't working on Mac

    Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

    • Karen Haslam
    • Check if iMessage is down. The first possibility is that the server that iMessage is run from is down – which could mean that iMessage isn’t working for anyone.
    • Make sure you’ve got a connection (and enough data) iMessage needs a data connection to work, so you need to make sure you’ve got 3G or 4G (or 5G) available, or a good WiFi signal.
    • Make sure iMessage is on and set up correctly. Check you’re set to send and receive iMessages by going to Settings > Messages and checking that iMessage is turned on.
    • Turn it off and on again and restart Messages. As in all good troubleshooting articles one essential piece of advice is to turn it off and on again. You could start off by double-pressing the Home button and swiping up on the Messages app, before relaunching it.
  2. Sep 16, 2024 · Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on. In the Settings app, tap Apps. Tap Messages, then turn iMessage off and then back on. Tap Send & Receive. Tap the phone number that you want to use with Messages.

  3. Aug 31, 2024 · Step 1: Open the Settings app on your iPhone. Scroll down and tap on Messages. Step 2: Tap Send and Receive. Step 3: Ensure there’s a checkmark next to the phone number you desire to send and ...

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  5. May 8, 2023 · Steps to enable iMessage on iPhone. Open the Settings app on your iPhone and tap on the Messages option. On the next page, turn on the iMessage toggle, if you haven’t already. You can also try ...

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