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  1. Nov 14, 2024 · It is recommended that you right-click on your account, select Account Settings, and then click the minus sign ‘ ’ in the lower left corner to delete your current account, then re-add your account and select “Sync directly with IMAP”, which will allow your account to directly connect to the IMAP server instead of through the Microsoft Cloud.

  2. If you see messages piling up in your Outlook outbox or people you're sending messages to aren't receiving them, try the following methods to fix the issue. Personal email Business email. Important: If your Microsoft cloud storage is full, you cannot send or receive email. Check your mailbox storage to see what's taking up space.

  3. Jul 25, 2024 · To create a filter rule: Go to Gmail settings by clicking the gear icon and selecting "View all settings". Go to the "Filters and blocked addresses" tab. Click "Create new filter". Enter the domain (@outlook.dk or @outlook.com) in the "From" field. Click "Create filter". Check "Never send it to spam". Click "Create filter".

  4. Feb 8, 2024 · You can check this by going to File > Account Settings > Account Settings > select your IMAP account > click on Change > More Settings > Advanced tab. Make sure that the outgoing server (SMTP) port is set to 587 and that the encryption method is set to TLS. Sometimes antivirus software can interfere with email sending.

  5. Check whether there's a problem in Outlook or another email app. If only one user reports having trouble receiving email, there might be a problem in their email account or their email app. Have the affected user try the following methods before you move on to admin-specific tasks. Use Outlook on the web to look for missing messages - 5 minutes

  6. If after setting up Outlook you run into trouble sending or receiving email, the cause could be a licensing issue, a profile problem, the wrong version of Outlook, or a mixture of other issues. Fortunately, the Microsoft Support and Recovery Assistant can find and help you fix most issues that affect Outlook or Microsoft 365.

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  8. In Outlook 2016, choose File. Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. Follow the prompts in the wizard, and when you’re done, restart Outlook.

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