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  1. You may need to select the language that you wish to have Subtitles or captions are displayed in before playback. On the title's Overview screen, press up then right in order to select Subtitles. If captions are available, they'll have the Closed Caption or Subtitles icon.

    • How to Enable Subtitles
    • How to Customize Subtitles
    • The Best Tech Newsletter Around

    When you're ready to turn on subtitles, head over to Amazon's website. Sign in to your Amazon account, and then click or tap the Menu icon (the three horizontal lines in the upper-left corner).

    Under "Shop by Category," click "Prime Video."

    When the next menu populates, select "Prime Video" again.

    Once you're on the main Prime Video page, select the show or movie you want to watch.

    After the show's info populates, select "Watch Now."

    After your movie or show has started, select the icon that looks like a chat bubble in the top-right corner.

    Now that you have your subtitles turned on, you might want to go ahead and customize them. You'll want to start on Amazon's home page. Select the menu icon (the three horizontal lines in the top-right corner).

    Select "Prime Video" in the newly-populated menu.

    Under this second menu, select "Prime Video" once again.

    Now, select "Settings" in the menu bar once you're on the Prime Video page.

    Click "Subtitles."

    In the "Subtitles" tab, you'll see a default subtitle and options for editing the captions.

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    • Nick Steinberg
    • Check Subtitle Settings and Configuration. It may seem obvious, but your Prime Video app’s settings menu is the first place you should go to try and fix a subtitle issue.
    • Check if subtitles are working with other TV shows or movies. Since the original content creator typically encodes subtitles, there’s a chance the Prime Video title you’re watching doesn’t support them.
    • Restart the Amazon Prime Video App. If subtitles aren’t working properly after making adjustments in the Settings and Configuration menu, your next best option is to restart the Prime Video app.
    • Restart or shut down your device. Try restarting fully or power-cycling the device you’re watching Prime Video on. This includes computers, smartphones, tablets, game consoles, streaming media players, and any other device that supports Prime Video.
  2. Nov 24, 2020 · Enable or Disable Subtitles. To enable or disable subtitles, all you need to do is play a TV show or a movie and choose CC/Subtitles from the playback controls. To turn on subtitles from a web browser, follow these steps: Press Play on the show or movie you’d like to watch.

    • 3 min
    • Turn On Subtitles or Captions on Prime Video on Web, Amazon Devices, and Mobile Devices.
    • Accessibility Features on Prime Video.
    • Keyboard Shortcuts on Prime Video.
    • Select Alternative Audio Tracks or Audio Descriptions on Prime Video on Connected Devices.
  3. Activate Subtitles or captions during playback of a supported title on devices such as smart TVs, set top boxes, and games consoles. You may need to select the language that you wish to have Subtitles or captions are displayed in before playback.

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  5. Apr 8, 2023 · Here’s how to enable Amazon Prime Video subtitles on select Smart TVs. Samsung TV Prime Video Subtitle Controls. To enable subtitles on a Samsung smart TV, access the device...

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