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- The number of devices connected in Xfinity households has skyrocketed 12X since 2018, and the need for fast, reliable, and secure Internet will continue to grow,” said Bill Connors, President of Xfinity, Comcast Cable. “That’s why today, Xfinity is increasing speeds for most of our customers across the country.
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Oct 20, 2023 · Until recently I was using their X7 gateway, but was having issues with internet speeds fluctuating. Sometimes I was getting 1gig, other times 200mbps. This was happening on both wired and wireless connections.
11 hours ago · Unreliable Internet -- getting < 10% of the speed that I'm paying for. I have the 1000 Mb plan and my speed test on the best day has been showing 135 Mb. My zoom calls are showing "unstable" and freeze on calls every few minutes. While on calls, I will conduct the speed test and it shows 8-10 Mb -- this is about 1% of what I am paying for.
May 18, 2024 · My ping is spiking every 9 to 12 minutes. I'm using a brand-new XB6 and my PC is connected to it by cat6. The cables are snug, the coax is not overtightened, and everything seems like it's working ok.
- Run A Full Network Test
- Check Gateway Or Router Placement
- Confirm Your Wifi Network
- Use A Single Wifi Name For Your Xfinity Home Network
- Connect High-Bandwidth Devices Through Ethernet
- Check Bridge Mode and Antennae For Third-Party Routers
- Consider A Different Speed Option
- Other Factors That May Impact Wifi Connectivity
- Additional Information
If you have a gateway, you can use the Xfinity app to run a full network testto detect and troubleshoot connectivity issues. The full network test checks your network for: 1. Outages. 2. The speed of the internet connection to your gateway. 3. The strength of the connection to all your devices.
Place your gateway, modem, or router in the most central location of your home, preferably on the main floor instead of the attic or basement. Make sure it's in an upright position at least a couple of feet off the floor and confirm that the coax cable connection is finger tight. Avoid putting your gateway or router in cramped spaces or next to any...
Sometimes you may be connected to your gateway's public WiFi hotspot network (xfinitywifi) or secure hotspot network (XFINITY), which can limit your WiFi speed. Go to the WiFi settings of your personal device to make sure you're connected to your personal in-home WiFi network.
If you have a gateway, you should simplify your WiFi by using a single name and password for your home network. Gateways are "dual band" or “tri band," depending on the model. This means that they broadcast distinct radio bands for their WiFi network — either 2.4GHz and 5GHz bands, or 2.4GHz, 5GHz, and 6GHz bands. Using a single name and password f...
Whenever possible, plugging stationary devices directly into your gateway or router using an Ethernet cable may provide optimal connectivity. For example, it may be ideal for desktop computers, gaming consoles, and video streaming devices to be connected with an Ethernet cable instead of connecting wirelessly, since activities on those devices use ...
If you use your own router along with your gateway, make sure the gateway is in Bridge Mode. Learn more about Bridge Mode. You'll also want to position the antennae of your router so that one is pointing vertically (12 o'clock), and the other one is pointing horizontally (either three or nine o'clock) to broadcast the strongest signal. Note:You can...
If many devices access your home WiFi network at the same time, you may want to consider a higher speed tier to improve your network's performance by increasing your overall bandwidth. We offer several speed options to serve your needs. Visit xfinity.comto see which level of internet service you have and the upgrade options that are available.
Technical limitations of personal devices (e.g., an older phone that can't handle faster speeds, out of date operating systems, etc.).The distance between your personal devices and your gateway, modem, or router.Older devices which could be consuming bandwidth and slowing down your network.Interference from neighboring WiFi networks, especially during peak hours.For more information, refer to Xfinity's in-home WiFi tip sheet. For details about staying connected to your home WiFi network, see how to troubleshoot Xfinity Internet or WiFi connection. If your gateway is several years old, it may be time to upgrade. Find out more about upgrading your wireless network equipment. Visit our Online Support Centerto...
Oct 19, 2022 · Comcast announced that it's boosting the speed of most Xfinity internet plans this week, with over 20 million subscribers expected to benefit. The speed increase is significant even on...
- Matthew Humphries
- Senior Editor
Oct 17, 2022 · Comcast is going to be upgrading internet speeds for many of its Xfinity plans. The changes, which will affect more than 20 million customers across the country, roll out beginning this...
Oct 17, 2022 · With this latest round of speed increases, Xfinity continues to provide unparalleled value compared to other providers – including significantly faster speeds and better reliability than mobile and 5G Home Internet.
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related to: why do xfinity internet speeds increase everyGet Peacock, Apple TV+ & Netflix when you bundle your internet w/ Xfinity StreamSaver™. Choose from a range of fast, reliable speeds to fit your needs. Sign up with Xfinity!
