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  1. Jan 10, 2024 · If your phone's screen is black and it's not responding to touch or button presses, use these steps to force restart your phone: Android: Press and hold the power button for 7-10 seconds, or until the phone turns off.

    • Jerri Ledford
    • Make sure the buttons on your device are not jammed. First, inspect the buttons to be sure they're not caked with dirt, lotion, lint, or other debris. Then try freeing the buttons by pressing the button several times in quick succession.
    • Clean the charging port. Dust and debris could keep your phone from charging properly. Inspect and clean the charging port. If necessary you can gently blow into the charging port, or use a wooden toothpick to try to remove anything that's stuck in the port.
    • Recharge the battery. Wait until the batteries die completely and the phone shuts down and then recharge the phone, and restart it after it's fully charged.
    • Squeeze your phone. Gently, but firmly press your phone from both sides, squeezing the front and back together. If there's a loose LCD connection, this could help reseat the connection and get the screen working again.
  2. If you see a red light, your battery is fully discharged. If the red light is flashing, there isn't enough power to turn on. Charge your phone for at least 30 minutes before...

  3. Jan 27, 2023 · Without warning, your Android phone screen goes black. There’s no lock screen, it won’t respond to your touch, and even plugging in the charger doesn’t seem to revive it! You’ve encountered the dreaded Android Black Screen of Death problem.

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    • Partnerships Director
    • Fix Charging Issues. As is frequently the case, the most obvious cause is usually the correct one. If you haven't noticed any sign of your phone malfunctioning previously, the problem might be as simple as a lack of juice in the battery.
    • Perform a Power Cycle. We've all experienced a frozen phone. The screen is unresponsive, and none of the buttons work. But did you know that it's also possible for a phone to freeze in its powered-off state?
    • Check Your Battery. If your phone died and won't turn on or charge, but you are confident that your charging equipment is working, and a power cycle hasn't solved your problems, it's time to turn your attention to your phone's battery.
    • Check the Screen. You might be frustrated that your phone won't turn on when in reality, it might be powered on without you realizing it. A broken screen can give the impression that there's no power.
  4. Jan 8, 2024 · If your phone turns on but the screen is blank, there's a chance it could be a software issue. To fix this, you may need to wipe your phone and then restore it from a backup.

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  6. Aug 14, 2023 · We'll show you how to force restart your Android handset. The specific situation we're talking about is when the screen is unresponsive and the power button does nothing. Usually, if an app is frozen, you can still go to the home screen or reboot the phone like normal.