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  1. Nov 14, 2024 · Restart your computer and your device. Turn off your computer, then turn it on again. Next, restart your device. Learn how to restart your iPhone, restart your iPad, or restart your iPod touch. Check your computer’s security software.

  2. Feb 3, 2022 · I recently broke the screen and, for speed, got a non apple screen replacement which is fine - I then got a 'unknown part' message in settings which I have read a number of times but cannot get rid of the notification on screen about the message - can anyone help - it is really annoying! [Re-Titled by Moderator] iPhone 12 mini.

    • Overview
    • Try these steps first
    • Choose your error number or message
    • Update the software on your Mac or PC
    • Make sure that your device can communicate with Apple servers
    • Cellular Update Failed or Apple Pay Not Available alert
    • Check your security software
    • Check your USB connections
    • Check your hardware
    • Check for outdated or modified software

    Learn how to solve iOS update and restore errors.

    1.On a Mac with macOS Catalina 10.15 or later, make sure your Mac is up to date. If you have a Mac with macOS Mojave 10.14 or earlier, make sure you have the latest version of iTunes. If you have a PC, make sure you have the latest version of iTunes or the Apple Devices app.

    2.If your device couldn't be restored and you get a message that "an unknown error occurred [error number]," use these steps.

    To learn what to do, choose your error:

    •1, 2, 3, 4, 6, 9, 10, 11, 12, 13, 14, 16, 17

    •20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37,40, 53, 56

    •1002, 1004, 1011, 1012, 1014, 1015

    •1600, 1601, 1602, 1603, 1604, 1611, 1638, 1643–1650, 1667, 1669, 1671

    •2001, 2002, 2005, 2006, 2009

    If you see error 10, your iOS device might have a newer version of iOS than is supported by your computer. You'll need to update the software on your Mac or to update iTunes or the Apple Devices app on Windows before you can update or restore your iOS device.

    macOS 10.11 and later:

    1.Disconnect and then reconnect your iOS device to your computer. You might need to unlock your iOS device before it is recognized by your Mac.

    2.When you see a message that says a software update is required to connect to your iOS device, click Install to download and install the software so your Mac can update or restore your iOS device.

    Windows: Update to latest version of iTunes or the Apple Devices app.

    If you continue to see error 10, or you don't see a dialog asking you to update the software on your mac, contact Apple Support.

    If you see error 1671, your computer is downloading necessary software. Wait for the download to finish, then try again.

    If you see one of the errors below, your computer might not be able to connect to Apple servers or your iPhone, iPad, or iPod touch:

    •17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200

    •"There was a problem downloading the software."

    •"The device isn't eligible for the requested build."

    Here's what to check:

    If you see either "Cellular Update Failed" or "Apple Pay requires an Update on this iPhone" alert after an update, learn what to do.

    •If you see error 9, use these steps.

    •If you see errors 2, 4, 6, or 1611, check your third-party security software. Then check your USB connection.

    If you see error 4005, 4013, or 4014, use these steps.

    If you see one of the errors below, check your USB connection, USB cable, USB port, or computer:

    •13, 1600, 1601, 1602, 1603, 1604, 1611, 1643–1650

    •2000, 2001, 2002, 2005, 2006, 2009

    •An error that includes "invalid response"

    Here's what to check. Try again after each step:

    If you see error 53, use these steps.

    If you see one of the errors below, you might have a hardware issue:

    •1, 3, 11, 12, 13, 16

    •20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56

    •1002, 1004, 1011, 1012, 1014, 1667, 1669

    Here's what to check. Try again after each step:

    If you see error 1015 or a message that "the required resource can't be found," your device might have unauthorized software modifications (jailbreaking). Or you might be trying to install an earlier version of iOS (downgrading).

    To restore your device to the latest version of software, use recovery mode on your iPhone or recovery mode on your iPad.

    If you still see an error, contact Apple Support.

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  3. Apr 14, 2020 · Level 1. 100 points. an unknown error occurred while signing into apple id. "An unknown error occurred" while signing into Apple ID and I need to sign in but I can't. I have tried to reboot and reboot in safe mode. My iMac is running Catalina 10.15.4 and it is a 2017 21.5 inch. Ask me if you need more information. iMac Line (2012 and Later)

  4. Dec 18, 2023 · The “iPhone could not be restored. An unknown error occurred (-1)” issue is one major challenge that may come up when updating or restoring an iPhone. The error can send your iPhone into a...

    • Female
    • January 10, 2002
    • Editor-In-Chief
  5. Oct 23, 2021 · Level 1. 4 points. Unable to restore iPhone. Unknown error occurred. Trying to restore my elderly mom's iPhone, which had become disabled because of too many bad passcode attempts. I can get it in restore mode, but keep getting to the point where the software is installing and verifying with Apple, then I get the message: unable to restore iPhone.

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  7. You can check it out by going to "Settings" > "General" > "About" > "PARTS AND SERVICE HISTORY". iPhone XR, XS, XS Max, and later, including iPhone SE (second generation): You can see if the battery has been replaced. iPhone 11 models, iPhone 12 models, and iPhone 13 models: You can see if the battery or display has been replaced.

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