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Nov 14, 2024 · Plug your device directly into your computer. Plug your iPhone, iPad, or iPod directly into your computer's USB port (not into an attached keyboard or USB hub). Make sure that the cable is in good condition. Make sure that your device is unlocked. If prompted, trust your device.
2 days ago · iPhone 6s or earlier, including iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the Home and the top (or side) buttons at the same time. Keep holding them until you see the Connect to computer screen. Locate your device on your computer. When you see the option to Update or Restore, choose Update.
Feb 6, 2021 · Press and quickly release the Volume Down button, then press and hold the top button until it completely restarts and you see the image in the illustration on your screen. iTunes on your computer should show an alert letting you know that it has detected a connected device. This is where you would choose "Restore".
- Overview
- Try these steps first
- Choose your error number or message
- Update the software on your Mac or PC
- Make sure that your device can communicate with Apple servers
- Cellular Update Failed or Apple Pay Not Available alert
- Check your security software
- Check your USB connections
- Check your hardware
- Check for outdated or modified software
Learn how to solve iOS update and restore errors.
1.On a Mac with macOS Catalina 10.15 or later, make sure your Mac is up to date. If you have a Mac with macOS Mojave 10.14 or earlier, make sure you have the latest version of iTunes. If you have a PC, make sure you have the latest version of iTunes or the Apple Devices app.
2.If your device couldn't be restored and you get a message that "an unknown error occurred [error number]," use these steps.
To learn what to do, choose your error:
•1, 2, 3, 4, 6, 9, 10, 11, 12, 13, 14, 16, 17
•20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37,40, 53, 56
•1002, 1004, 1011, 1012, 1014, 1015
•1600, 1601, 1602, 1603, 1604, 1611, 1638, 1643–1650, 1667, 1669, 1671
•2001, 2002, 2005, 2006, 2009
If you see error 10, your iOS device might have a newer version of iOS than is supported by your computer. You'll need to update the software on your Mac or to update iTunes or the Apple Devices app on Windows before you can update or restore your iOS device.
macOS 10.11 and later:
1.Disconnect and then reconnect your iOS device to your computer. You might need to unlock your iOS device before it is recognized by your Mac.
2.When you see a message that says a software update is required to connect to your iOS device, click Install to download and install the software so your Mac can update or restore your iOS device.
Windows: Update to latest version of iTunes or the Apple Devices app.
If you continue to see error 10, or you don't see a dialog asking you to update the software on your mac, contact Apple Support.
If you see error 1671, your computer is downloading necessary software. Wait for the download to finish, then try again.
If you see one of the errors below, your computer might not be able to connect to Apple servers or your iPhone, iPad, or iPod touch:
•17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200
•"There was a problem downloading the software."
•"The device isn't eligible for the requested build."
Here's what to check:
If you see either "Cellular Update Failed" or "Apple Pay requires an Update on this iPhone" alert after an update, learn what to do.
•If you see error 9, use these steps.
•If you see errors 2, 4, 6, or 1611, check your third-party security software. Then check your USB connection.
If you see error 4005, 4013, or 4014, use these steps.
If you see one of the errors below, check your USB connection, USB cable, USB port, or computer:
•13, 1600, 1601, 1602, 1603, 1604, 1611, 1643–1650
•2000, 2001, 2002, 2005, 2006, 2009
•An error that includes "invalid response"
Here's what to check. Try again after each step:
If you see error 53, use these steps.
If you see one of the errors below, you might have a hardware issue:
•1, 3, 11, 12, 13, 16
•20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
•1002, 1004, 1011, 1012, 1014, 1667, 1669
Here's what to check. Try again after each step:
If you see error 1015 or a message that "the required resource can't be found," your device might have unauthorized software modifications (jailbreaking). Or you might be trying to install an earlier version of iOS (downgrading).
To restore your device to the latest version of software, use recovery mode on your iPhone or recovery mode on your iPad.
If you still see an error, contact Apple Support.
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Dec 18, 2023 · 3.3 For iPhone 6 and Earlier Models: 1. Press and hold the side or top button for three seconds. 2. Then, while still holding the side button, press and hold the home button for about ten seconds ...
Feb 26, 2021 · As a last resort, try to update or restore your iPhone using Recovery Mode. Make sure to backup your data before you use this solution. Launch iTunes and connect your iPhone to your computer. Then press and release the Volume Up button. Do the same with the Volume Down button. Hold down the Side button and wait until the recovery mode window ...
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Oct 6, 2021 · Recovery Mode presents you with two different options. The first option (Update) lets you update your iPhone without losing your data. The second option (Reset iPhone) resets your device to factory settings. If you have a backup, you can restore your iPhone backup at a later time.
