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  1. Jun 3, 2023 · Many people had high hopes such calls would stop when, in late 2021, the CRTC, Canada's telecom regulator, introduced new technology called STIR/SHAKEN. It lets telecoms detect calls that use...

  2. Nov 30, 2021 · Canada's telecommunications regulator is bringing in new laws that will force phone companies to do a better job of identifying who is calling, to help users inundated by nuisance phone calls...

  3. Oct 16, 2024 · Caller ID spoofing is when a scammer deliberately changes the phone number that shows up on your phone’s caller ID. The goal is simple: trick you into picking up and potentially sharing personal info. They might pretend to be your bank, a government agency, or even a local number you recognize.

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    As of today, telecommunications service providers will certify whether a caller’s identity can be trusted by verifying the caller ID information for Internet Protocol-based voice calls. This new technology will help reduce the frequency and impact of caller ID spoofing. As service providers continue to upgrade their IP networks and offer compatible phones to their customers, more and more Canadians will be able to see the effects of STIR/SHAKEN.

    November 30, 2021 – Ottawa-Gatineau – Canadian Radio-television and Telecommunications Commission (CRTC)

    Many Canadians are now able to determine which calls can be trusted thanks to a new technology aimed at combating spoofed calls named STIR/SHAKEN*. Caller ID spoofing is frequently used in nuisance and fraudulent calls to mask the identity of the caller.

    As of today, telecommunications service providers will certify whether a caller’s identity can be trusted by verifying the caller ID information for Internet Protocol-based voice calls. This new technology will help reduce the frequency and impact of caller ID spoofing. As service providers continue to upgrade their IP networks and offer compatible phones to their customers, more and more Canadians will be able to see the effects of STIR/SHAKEN.

    Over the last several years, the CRTC has pursued a comprehensive strategy to combat nuisance and unsolicited calls. In addition to requiring STIR/SHAKEN, the CRTC has:

    •Encouraged service providers to offer their customers call-filtering services that provide advanced call-management features;

    “This new caller ID technology will empower Canadians to determine which calls are legitimate and worth answering, and which need to be treated with caution. As more providers upgrade their networks, STIR/SHAKEN will undoubtedly reduce spoofing and help Canadians regain peace of mind when answering phone calls.”

    Ian Scott, Chairperson and CEO, CRTC

    •Not all calls will be verifiable due to device and network compatibility requirements, including calls that are not entirely performed over an IP-voice network.

    How Canadians are informed of the call status on their screens may vary from one provider to another.

    Caller ID spoofing occurs when callers hide or misrepresent their identity by displaying fictitious or altered phone numbers when making calls.

    Canadians should never provide personal information (such as banking information or Social Insurance Numbers) over the phone without first verifying whether the request is legitimate.

    There may be legitimate reasons to modify caller ID information. For instance, police services or domestic abuse shelters can use spoofing to hide the origin of the call.

    The Commission is currently considering an application to suspend the application of STIR/SHAKEN solely to 9-1-1 calls due to issues that could affect the operation of these calls.

  4. Nov 30, 2021 · The federal telecommunications regulator says new technology will help reduce the frequency and impact of caller ID spoofing. Spoofing happens when a caller hides their identity by displaying...

  5. Nov 30, 2021 · As of today, telecommunications service providers will certify whether a caller's identity can be trusted by verifying the caller ID information for Internet Protocol-based voice calls, the CRTC said. This new technology will help reduce the frequency and impact of caller ID spoofing.

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  7. Jan 3, 2024 · In this article, we will explain why spoofing phone numbers has been so easy in the past and examine recent efforts to reduce the impact of phone scams by preventing deceptive practices. How Phone Number Spoofing Works. For a long time, phones didn't even attempt to provide any caller ID.