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Jun 29, 2021 · A summary of the state of virtual care in Canada as of May 2021, and policy recommendations for the implimentation of virtual care for the country's provinces, territories, and federal government.
- Health Agreements
Working together to improve health care in Canada. Working...
- Health Agreements
Jun 29, 2021 · This report provides guidance and direction for the federal, provincial and territorial effort to adopt quality virtual care in Canada amid the COVID-19 pandemic.
Initially implemented to reduce the spread of COVID-19 by maintaining physical distancing, it may offer benefits beyond the pandemic, including improving Canadians’ access to care and reducing costs for health systems and patients.
Virtual care use in Canada. According to Canada Health Infoway data published in June 2021, rates of virtual care use in Canada rose from 10%–20% in 2019 to 60% of all health care visits across provider categories in April 2020, falling back to 40% of all visits in 2021.
Why it's important: The memo outlines an interpretation of the Canada Health Act mandating that patients should not be charged for medically necessary services covered under the Act, whether provided by a ‘non-physician provider’ or across provincial borders via a virtual platform.
Executive summary. Since the onset of the COVID-19 pandemic, Canada’s health care systems have launched new or expanded virtual care oferings. In this report, survey data and case studies show how Canada responded to the sudden rise in demand for virtual care.
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CNA recommends the development of a federal digital health strategy that would treat virtual care as a core component of Canada’s health-care system, ensure equity and cultural safety, and address gaps in digital literacy for patients and providers.
