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Public health measures associated with coronavirus disease (COVID-19) have accelerated the adoption of virtual health care across Canada. We explore the opportunities that virtual care presents in achieving the Quadruple Aim and challenges to navigate, through the lens of care for older adults.
Jun 29, 2021 · We have learned that while virtual care holds the promise of more accessible, integrated, and convenient patient care, to do so it must be intentionally designed to enhance equity and ensure that all Canadians can benefit from this modality of care.
- Patient and community-centered approaches. Many patients love virtual care. As one provider said, “Patients don’t want to come into the office. They are very resistant to that if it isn’t clinically necessary.”
- Equity in Access. Access and Equity. At the start of the pandemic, a dramatic loss of in-person access to care providers was soon followed by an unprecedented suspension of formal and informal rules, and then by the introduction of fee codes and tariffs for virtual care.
- Remuneration. The fee schedule or tariffs were mentioned by the vast majority of people interviewed as being one of the key issues to be solved moving forward.
- Quality, appropriateness, and safety. Quality, appropriateness, and safety are paramount considerations as we transition to including virtual care as a permanent element of Canada’s health care system.
Executive summary. Since the onset of the COVID-19 pandemic, Canada’s health care systems have launched new or expanded virtual care oferings. In this report, survey data and case studies show how Canada responded to the sudden rise in demand for virtual care.
Learn how the views and experiences of seniors in Canada compare with those in Commonwealth Fund peer countries when it comes to interactions with health care providers, their health care system and the use of virtual care appointments.
Dec 25, 2022 · Virtual care platform sees exodus of doctors due to Ontario fee changes. The majority of people who go to the ER have minor illnesses or injuries that could be cared for virtually, he said,...
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How much virtual care is used in Canada in 2021?
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Are younger adults more likely to use virtual care?
Virtual care use in Canada. According to Canada Health Infoway data published in June 2021, rates of virtual care use in Canada rose from 10%–20% in 2019 to 60% of all health care visits across provider categories in April 2020, falling back to 40% of all visits in 2021.
