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  1. Jun 29, 2023 · Check Excel options: Verify that the Ctrl + Up Arrow and Ctrl + Down Arrow shortcuts are not disabled in Excel options. Here is how to check: Click on the "File" tab in Excel. Select "Options" from the menu. In the Excel Options dialog box, click on "Advanced" on the left. Scroll down to the "Editing options" section.

  2. Open any Excel file. Click the File tab. Click on Options. This will open the Excel Options dialog box. In the Excel Options dialog box, click on the Add-ins option in the left-pane. Click on the Manage drop-down (which is at the bottom of the dialog box) Click on COM Add-ins. Click on Go.

    • Overview
    • Cause of Arrow Keys Not Working in Excel
    • How to Fix Arrow Keys Not Working in Excel

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    It can be very annoying when your arrow keys are not working in Excel. This problem can occur for any of the following reasons.

    The most common cause for arrow keys not working in Excel is scroll lock being enabled. This can be especially frustrating if your keyboard doesn't have a Scroll Lock key, or there is no light indicator showing it's enabled.

    Complicating things further, there are a number of other issues that can lead to arrows not working in Excel. So, the best approach is to confirm whether scroll lock is enabled, and if it isn't, move down the list of other troubleshooting tips.

    The following troubleshooting tips are listed in order of the most common to the least common causes for this issue, so working from first to last will solve the problem faster.

    1.Disable scroll lock. Check the status bar in Excel to see whether scroll lock is enabled. If it is, disable it using the Scroll Lock key on your keyboard, or using the on-screen keyboard in Windows.

    If you have an extended keyboard on a Mac, you can press either F14, Shift + F14, or Command + F14 to toggle scroll lock. On MacBook Pro or MacBook Air, FN + Shift + F12 will do the same. On other Mac laptops or smaller keyboards, you'll need to install a virtual keyboard app that includes the F14 key in order to disable scroll lock in Excel.

    2.Exit Formula Entry mode by pressing Enter. Formula Entry mode is when you select a cell in Excel, type = and then start typing a function. If you press an arrow key in this mode, the selected cell in the formula will change, but the arrow keys won't control the cursor in the sheet.

    To get arrow keys working again, press Enter and then Ctrl-Z to undo the current formula. This behavior can be confusing so make sure you understand how to correctly enter data into Excel cells.

    3.Unfreeze rows or columns inside the current view. If all the cells in the sheet you're looking at are inside of a group of columns or rows you've frozen, it may appear as though arrow keys stopped working in Excel. This isn't the case.

    • Ryan Dube
    • Author
    • Wait a Few Moments. The inability to use the arrow keys in your spreadsheet might be a temporary glitch. Most of the time, this happens if you’ve entered a complex formula and Excel has to fetch a lot of data to complete it.
    • Turn Off Scroll Lock. You won’t be able to use the arrow keys if you have a scroll lock enabled on your keyboard. So, the first fix for arrow keys not working in Excel is to turn off your scroll lock.
    • Enable Sticky Keys. Another way to fix arrow keys not working in Excel is to enable the sticky keys features on your Windows computer. The sticky keys are not directly related to the arrow keys or your Excel application, but you could try toggling it to see whether it fixes the issue for you.
    • Disable Scroll Lock in Excel. Excel has a baked-in Scroll Lock feature as well. If it's turned on, it might be the reason why your cursor is not moving in Excel.
    • Check Whether Scroll Lock Key Is On. Many keyboards have a scroll key that is typically located near the function keys. If the scroll lock feature is enabled, and you see a green light above it, the arrow keys won’t work.
    • Check Scroll Lock Status on Excel. The Excel app has a scroll lock feature; ensure that you haven’t accidentally enabled it. In the Excel app, right-click the status bar at the bottom.
    • Disable Add-ins in Excel. Though add-ins can be very useful, they can sometimes interfere with the functionality of Excel. To avoid any arrow key issues, disable all the add-ins you have installed on Excel.
    • Unfreeze Panes. When working with large data sets in an Excel spreadsheet, users can freeze panes to keep specific areas visible while scrolling through other parts of the sheet.
  3. May 16, 2023 · Simply left-click on the bottom ribbon on an Excel Sheet. Then you will see a pop-up window with options for “Customized Status Bar”. If Scroll Lock is enabled, you will see the status as ON and OFF in the opposite case. Now let’s see how you can disable Scroll Lock on Windows and macOS operating systems: In your physical keyboard, simply ...

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  5. Mar 18, 2023 · In the Manage section at the end, select Excel Add-ins and then click on the Go button. Uncheck all the add-ins in the window and select the OK. With the culprit add-in disabled, re-open the workbook and check if the arrow keys are working again. Sometimes disabling and then enabling the add-ins will work fine too.

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