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  1. Sep 14, 2023 · Yesterday, the app updated and now people who have iPhones are not getting my SMS messages. I can receive their SMS, but they are not getting mine. I have checked with 4 of my iPhone friends and all of them have not gotten my messages. I am getting their calls and they are getting mine. I called ATT, ran through troubleshooting, which didn't ...

    • Overview
    • Step 1: Update your Messages & Google Fi apps
    • Step 2: Use a valid phone number with the right format
    • Step 3: Check if your contact uses an iPhone
    • Step 4: If your phone signal has no bars, check your coverage area
    • Step 5: Turn on data & data roaming
    • Step 6: Restart your phone
    • Step 7: Talk to a Google Fi agent
    • Further Troubleshooting

    Try these troubleshooting steps if you: Can’t send or receive text messages (SMS/MMS).

    Have problems with group messages.

    Can’t send or receive pictures and videos. 

    After each step, check to find out if your issue is fixed.If you just transferred your number to Google Fi, there might be a 48-hour delay before you can send or receive text messages. Before you troubleshoot, learn more about number transfers.If you use an iPhone, make sure you update your text settings. If you have a newer model and experience this issue, try to activate it with an eSIM.

    Go to the App store and follow instructions to make sure your apps are up to date.

    To check whether there's a problem with the number you want to text:

    • Send a test message to a group of friends or family and ask them if it went through.

    • For MMS, make sure the number you text is tied to a device that can receive group or multimedia messages.

    • If you want to text a short code number, try to text the word "HELP." If you get a message that says "Service access denied," contact a Google Fi agent for more help.

    Make sure the number you try to text is correct. If you have issues with texts, use the full 10- or 11-digit number. Try:

    • (area code) (number)

    If your contact uses an iPhone, ask them to make sure the messages are sent as SMS/MMS.

    Check the coverage map for US locations. If you use your phone outside the US, check the 170+ supported countries and regions where you can use Google Fi.

    If we have coverage in your location: Try to go to another spot nearby where you have a signal. If you're inside a building or underground, try to go outside. Buildings can sometimes block signals. If that doesn't work, continue on to the next steps.

    If you're not connected to Wi-Fi, make sure that mobile data is turned on.

    Turn on data

    1. Open the Settings app.

    2. Tap Cellular.

    3. Confirm that Cellular Data is turned on.

    Turn on data roaming

    To restart your phone:

    1. Press and hold the Power button until the menu appears.

    2. To turn off your phone, tap Power off.

    3. To turn your phone back on, press and hold the Power button until your phone restarts.

    If you try the steps above and still have issues with group and multimedia messages, contact us for more info.

    • If you get a notification that Messages may not send or receive messages until more space is available, try these tips to free space.

    • Be sure that the Android version is updated.

    • Reset Airplane mode.

    • Reset device network settings.

  2. There’s not enough space on my device: If you get a notification that Google Messages may not send or receive messages until more space is available, try these tips to free space. I’m getting unreadable text messages: If you switched from a phone with visual voicemail to one without, and you get unreadable texts from your mobile carrier, troubleshoot your voicemail notifications .

  3. Jul 22, 2022 · 1. Start the Settings app and tap General. 2. Tap Transfer or Reset iPhone. 4. Tap Reset. 5. In the popup menu, tap Reset Network Settings and confirm this is what you want to do. Resetting the ...

    • Henry Blodget
  4. Google Messages not sending "Can't send, try again". Recently I've been having so many issues with Google Messages. Whether its RCS or regular SMS, I'll send a message, and it just won't appear in the chat, or i'll receive a notification "Can't send try again". I tried to clear the cache, force stop the app reboot the phone, but its sporadiac.

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  6. Jul 28, 2022 · Even after following the above fix, if you have trouble sending texts on your iPhone 13 or iPhone 13 Pro, try restarting your device. Often times rebooting an iPhone is sufficient to remedy problems like this. You can do this by going to Settings > General > Shut Down. After a minute, turn on your iPhone and see if you can send messages.

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