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  1. Sep 16, 2024 · Go to Settings > General > Date & Time. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS. If a prompt appears stating "Your network provider may charge for SMS messages used to activate FaceTime and iMessage", tap "Turn On" to ...

    • Overview
    • Check your internet connection
    • Check for a service outage
    • Check for software updates
    • Check for the correct date, time, and time zone
    • Check your Apple ID and password
    • Check for VPN and security software
    • If you still need help

    When you turn on or sign in to iMessage or FaceTime, your device might say that it couldn't sign in or couldn't contact the iMessage or FaceTime server.

    Make sure that your device is connected to Wi-Fi or your wireless carrier's cellular data network, and that you can access the internet.

    •Connect to Wi-Fi on iPad

    Check our System Status page to learn whether iMessage or FaceTime is experiencing a service outage.

    •Update the software on your iPad

    •Update the software on your Mac

    •On your iPad, check in Settings > General > Date & Time.

    •On your Mac, choose Apple menu  > System Settings (or System Preferences), then check Date & Time settings.

    1.Go to appleid.apple.com and sign in with same Apple ID and password that you're using on your device. If you forgot your Apple ID or forgot your Apple ID password, resolve that before continuing.

    2.If the issue is with iMessage:

    •On your iPad, go to Settings > Messages. If iMessage is turned on, turn it off.

    •On your Mac, open the Messages app. From the menu bar, choose Messages > Settings, then click iMessage. If you're signed in to iMessage, click Sign Out.

    3.If the issue is with FaceTime:

    •On your iPad, go to Settings > FaceTime. If FaceTime is turned on, turn it off.

    Check for VPN and security software. If you installed such software, it could be blocking network ports used by iMessage and FaceTime. If you're not sure, it might help to try again while connected to a different network.

    If you get a message that your email address isn't verified, sign in at appleid.apple.com and verify the email address. Learn what to do if you can't verify because you aren't receiving your verification email.

    If you still need help, the issue might be unrelated to activation or sign in. Other solutions:

    •If you can't send or receive messages on iPhone or iPad

    •If you can’t send or receive messages on Mac

    •If FaceTime isn't working on Mac

    Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

  2. Sep 16, 2024 · Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on. In the Settings app, tap Apps. Tap Messages, then turn iMessage off and then back on. Tap Send & Receive. Tap the phone number that you want to use with Messages.

  3. Jan 11, 2022 · Hi naya194, Thanks for your question in Apple Support Communities, we understand that you're not able to activate iMessage on your iPad. Let's start with the steps in If you can’t turn on or sign in to iMessage or FaceTime. These steps resolve most issues with signing in. If that doesn't resolve your issue, go ahead and reach out to us here ...

  4. Aug 17, 2023 · If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS. Go to Settings > General > Date & Time and make sure that your time zone is set correctly. Turn off and restart iMessage and FaceTime.

  5. Reboot iMessage by going to Settings > Messages and turning off iMessage, then turn off your iPhone by pressing and holding the on/off switch, slide to power off, and then wait for your iPhone to ...

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  7. 3 days ago · If FaceTime or iMessage activation is still an issue, make sure your Apple ID is set to send and receive iMessages; here's how: Open the Settings app and tap Apps. Tap Messages. Tap Send & Receive. Make sure that your phone number and the email address associated with your Apple ID are checked in You Can Receive iMessages to and Reply From.

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