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  1. Sep 16, 2024 · If a prompt appears stating "Your network provider may charge for SMS messages used to activate FaceTime and iMessage", tap "Turn On" to allow possible SMS charges. Turn off and restart iMessage and FaceTime. Go to Settings > Apps > Messages and turn off iMessage. Go to Settings > Apps > FaceTime and turn off FaceTime. Restart your iPhone.

    • Overview
    • Check your internet connection
    • Check for a service outage
    • Check for software updates
    • Check for the correct date, time, and time zone
    • Check your Apple ID and password
    • Check for VPN and security software
    • If you still need help

    When you turn on or sign in to iMessage or FaceTime, your device might say that it couldn't sign in or couldn't contact the iMessage or FaceTime server.

    Make sure that your device is connected to Wi-Fi or your wireless carrier's cellular data network, and that you can access the internet.

    •Connect to Wi-Fi on iPad

    Check our System Status page to learn whether iMessage or FaceTime is experiencing a service outage.

    •Update the software on your iPad

    •Update the software on your Mac

    •On your iPad, check in Settings > General > Date & Time.

    •On your Mac, choose Apple menu  > System Settings (or System Preferences), then check Date & Time settings.

    1.Go to appleid.apple.com and sign in with same Apple ID and password that you're using on your device. If you forgot your Apple ID or forgot your Apple ID password, resolve that before continuing.

    2.If the issue is with iMessage:

    •On your iPad, go to Settings > Messages. If iMessage is turned on, turn it off.

    •On your Mac, open the Messages app. From the menu bar, choose Messages > Settings, then click iMessage. If you're signed in to iMessage, click Sign Out.

    3.If the issue is with FaceTime:

    •On your iPad, go to Settings > FaceTime. If FaceTime is turned on, turn it off.

    Check for VPN and security software. If you installed such software, it could be blocking network ports used by iMessage and FaceTime. If you're not sure, it might help to try again while connected to a different network.

    If you get a message that your email address isn't verified, sign in at appleid.apple.com and verify the email address. Learn what to do if you can't verify because you aren't receiving your verification email.

    If you still need help, the issue might be unrelated to activation or sign in. Other solutions:

    •If you can't send or receive messages on iPhone or iPad

    •If you can’t send or receive messages on Mac

    •If FaceTime isn't working on Mac

    Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

  2. Aug 17, 2023 · Turn off and restart iMessage and FaceTime. Go to Settings > Messages and turn off iMessage. Go to Settings > FaceTime and turn off FaceTime. Restart your device: iPhone; iPad; iPod touch; Turn iMessage and FaceTime back on. Still not activated after a day? It might take up to 24 hours to activate iMessage and FaceTime.

  3. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your network provider, you may be charged for this SMS. If a prompt appears stating “Your network provider may charge for SMS messages used to activate FaceTime and iMessage”, tap “Turn On” to allow possible SMS charges.

  4. Aug 31, 2024 · Step 4: Tap the iMessage toggle to turn it on. If it’s already on, turn it off and back on. Fix 3: Sign Out of Your Apple ID and Sign Back In. Since all of Apple’s services are dependent on ...

    • Sumukh Rao
    • Lead Editor
    • Male
    • August 27, 1998
  5. 3 days ago · "Why is my iMessage not working?" It could be that your Date & Time settings are wrong! If you're getting the FaceTime or iMessage waiting for activation or another FaceTime or iMessage activation error, check your iPad or iPhone's Date & Time settings. Open the Settings app. Tap General. Tap Date & Time.

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  7. Aug 28, 2023 · If you're trying to activate a new iPhone, iPad, or MacBook, you might run into an issue where iMessage activation is unsuccessful. While this issue is rare, it does happen, and Apple is aware of it. You might see a message saying something like "iMessage activation unsuccessful." You might also get a message that says "waiting for activation."

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