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Sep 16, 2024 · If you can’t send or receive messages using the Messages app on Mac, try these solutions. Check our System Status page to learn whether iMessage is experiencing a service outage. Make sure that your Mac is connected to the internet. You should be able to load webpages and receive email, for example. Restart your Mac.
- Karen Haslam
- Check if iMessage is down. The first possibility is that the server that iMessage is run from is down – which could mean that iMessage isn’t working for anyone.
- Make sure you’ve got a connection (and enough data) iMessage needs a data connection to work, so you need to make sure you’ve got 3G or 4G (or 5G) available, or a good WiFi signal.
- Make sure iMessage is on and set up correctly. Check you’re set to send and receive iMessages by going to Settings > Messages and checking that iMessage is turned on.
- Turn it off and on again and restart Messages. As in all good troubleshooting articles one essential piece of advice is to turn it off and on again. You could start off by double-pressing the Home button and swiping up on the Messages app, before relaunching it.
- Make Sure the Mac has an Internet Connection. iMessage and Messages requires an internet connection to work. It doesn’t matter if the internet connection is wi-fi, ethernet, a personal hotspot, but it must be an active and functioning internet connection.
- Reboot the Mac. Often simply restarting the Mac will resolve any issues with the Messages app and iMessage not working. Pull down the Apple menu and choose “Restart”
- Make sure Mac has Apple ID / iCloud Enabled. iMessage requires an Apple ID, which is also the same login the Mac uses for iCloud. Therefore you’ll want to make sure the Mac has the appropriate Apple ID configured
- Disable & Re-enable iMessage on Mac. Sometimes disabling and then re-enabling iMessage on the Mac can resolve connection issues specific to iMessage on the Mac, here’s how to do that
Aug 11, 2023 · Quick Links. Signs That iMessage Isn’t Working. Toggle iMessage On and Off. Sign Out and Re-Authenticate iMessage. Messages Not Syncing? Make Sure iMessages in iCloud is Enabled. Double-Check Your Receiving Addresses. Fix iMessages Sending from the Wrong Account. You Can Always Reply with an SMS Instead.
- Send Texts to Multiple People to Test iMessage. Before you dive deep into troubleshooting, let’s start with a basic but effective test: send messages to multiple contacts.
- Try Different Send and Receive Options. One common reason for iMessage not working on Mac is due to your Send & Receive settings. Your Apple ID and phone number are the keys to your iMessage universe, and if they’re not correctly set, you may run into problems.
- Sign In and Out of iMessage. Sometimes the age-old advice of “turning it off and on again” holds its weight in gold, and that’s especially true for iMessage on Mac.
- Enable iMessage If It’s Not. Believe it or not, there are instances where iMessage might be disabled without your knowledge, causing obvious disruptions in service.
Dec 19, 2023 · Is iMessage not working on your Mac? Learn how to enable iMessage and deal with common issues such as iMessage contacts not syncing on your Mac.
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Sep 16, 2024 · On your Mac, open the Messages app. From the menu bar, choose Messages > Settings, then click iMessage. If you're signed in to iMessage, click Sign Out. On your Apple Vision Pro, go to Settings > Apps > Messages. If iMessage is turned on, turn it off. If the issue is with FaceTime: On your iPad, go to Settings > Apps > FaceTime.
