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Sep 16, 2024 · If you can’t send or receive messages using the Messages app on Mac, try these solutions. Check our System Status page to learn whether iMessage is experiencing a service outage. Make sure that your Mac is connected to the internet. You should be able to load webpages and receive email, for example. Restart your Mac.
- Send Texts to Multiple People to Test iMessage. Before you dive deep into troubleshooting, let’s start with a basic but effective test: send messages to multiple contacts.
- Try Different Send and Receive Options. One common reason for iMessage not working on Mac is due to your Send & Receive settings. Your Apple ID and phone number are the keys to your iMessage universe, and if they’re not correctly set, you may run into problems.
- Sign In and Out of iMessage. Sometimes the age-old advice of “turning it off and on again” holds its weight in gold, and that’s especially true for iMessage on Mac.
- Enable iMessage If It’s Not. Believe it or not, there are instances where iMessage might be disabled without your knowledge, causing obvious disruptions in service.
- Make Sure the Mac has an Internet Connection. iMessage and Messages requires an internet connection to work. It doesn’t matter if the internet connection is wi-fi, ethernet, a personal hotspot, but it must be an active and functioning internet connection.
- Reboot the Mac. Often simply restarting the Mac will resolve any issues with the Messages app and iMessage not working. Pull down the Apple menu and choose “Restart”
- Make sure Mac has Apple ID / iCloud Enabled. iMessage requires an Apple ID, which is also the same login the Mac uses for iCloud. Therefore you’ll want to make sure the Mac has the appropriate Apple ID configured
- Disable & Re-enable iMessage on Mac. Sometimes disabling and then re-enabling iMessage on the Mac can resolve connection issues specific to iMessage on the Mac, here’s how to do that
Jul 28, 2021 · If you’ve checked, and the Messages app is active, follow the steps below to fix the problem on your Mac. Also read: How to Use iMessage on Android and Windows. Sign Out of Messages App and Back In. If the Messages app on your Mac is still not working, signing out and back in may fix the problem.
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- Check if the recipient has iMessage. Before you get all flustered about why iMessage isn’t working on your Mac, check if the recipient you’re trying to send a message to has iMessage.
- Check your internet connection. It may seem obvious, but it’s surprisingly common for users to overlook checking their internet connection when iMessage isn’t working properly on their Mac.
- Check if iMessage is down. A temporary outage can also prevent Apple Messages from working properly. You can head to Apple System Status to see whether iMessage is down for everyone else.
- Sign in to the same Apple ID. If the messages from your iPhone aren’t appearing on your Mac or the other way around, the typical issue lies with your Apple ID and iCloud.
Apr 10, 2024 · Is your iMessage not syncing on Mac after updating to macOS Sonoma? Don’t worry—this guide will show you the most effective solutions.
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Jan 19, 2021 · On your Mac, open Messages and choose Messages > Preferences > iMessages. Make sure that both devices are signed in with the same Apple ID. Then, on your iPhone, go back one screen and check Text Message Forwarding to make sure your Mac has been selected. If it is, deselect your Mac and restart your iPhone.