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If Zoom recognizes your selected video camera, but your video either shows up as a black screen or is distorted, learn how troubleshoot these issues.
- Troubleshooting Video Issues
If your Zoom video is not working or want to test your video...
- Troubleshooting Video Issues
Jan 23, 2022 · The Zoom video projects fine onto the TV screen, but the audio doesn’t naturally follow. The Zoom audio remains tethered to the laptop’s speakers. To fix that frustrating problem, there’s one additional step you’ve got to take.
Mar 24, 2024 · #1: Try These Basic Troubleshooting. #2: Verify the Internet Connection. #3: Check the Camera Settings in Zoom. #4: Allow Permission to Access Zoom Camera. #5: Install the Latest Version of Zoom. #6: Update the Camera Drivers. #7: Close Unnecessary Apps That Might Conflicts with Zoom. #8: Uninstall and Reinstall the Zoom.
Jan 20, 2022 · When I share my screen to play videos, my audience can hear it just fine, but I hear nothing. I'm assuming it's a setting that I don't have right, but I can't figure it out. Help please!
If your Zoom video is not working or want to test your video to ensure your camera is working properly, use these support articles to help you troubleshoot and resolve the issue you are experiencing.
Nothing is more frustrating than having your webcam or audio not work on a Zoom call. If your web camera is not showing up or is selected but not working, try some of these basic tips first.
Aug 30, 2024 · Step 1: Check Your Wi-Fi Connection. Make sure both your laptop and TV are connected to the same Wi-Fi network. This is crucial. If they’re not on the same network, the devices won’t be able to find each other. Check your Wi-Fi settings on both your laptop and TV to confirm this. Step 2: Open the Zoom Application.