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  1. Feb 23, 2024 · Your Virgin Media Mail account is currently unavailable. This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore. If you have an existing Virgin Media Mail account with us, please follow the steps below, as your account may have been locked as a security precaution.

  2. Oct 10, 2023 · Follow these steps unlock your Virgin Media Mail account. Step 1. Go to My Virgin Media : to create a new password for your My Virgin Media account. We need you to create a new password for this account as there may have been a security breach. Select Sign In.

  3. Your Virgin Media Mail is unavailable. Please try changing your password as this may unlock the account following a security precaution taken by our email team.

  4. Sep 24, 2023 · When accessing My Virgin Media, I received the message that "Your Virgin Media Mail account is currently unavailable" with a three step process to supposedly rectify the issue. Step 1, changing my My Virgin Media password and the default account to a non Virgin Media (hotmail) account, was accomplished.

  5. Oct 26, 2015 · Your Outlook.com account is locked to your Microsoft account with the Virgin email address as its identifier. This cannot be changed. You can add an IMAP or POP account with the Virgin email address, using your credentials as set out in Manual email settings .

  6. Jan 3, 2024 · Please log in to My Virgin Media here > Click on Account settings > Virgin Media Mail settings > scroll down to the App password section and click the Generate new App password button. You should get a pop up message asking you to verify your email address and you'll need to use a 3rd party email address to continue.

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  8. Having difficulty logging in to your Virgin Media, Virgin Mobile or Virgin Email account? Our troubleshooting guide provides step-by-step help here.

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