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  1. Make sure that your phone volume is turned up. And check if your phone has a ringer switch on the side, as this could be switched off. Your phone may be faulty so try another one in the Hub – same for extension leads. Check calls aren’t being diverted. You can do this by calling your Virgin phone number from another mobile phone.

    • Service Status

      Service status isn’t just a Virgin Media broadband checker,...

  2. All you need to do is pick the category that best suits the phone line problem you're having and then follow the easy step-by-step instructions on the page. And if after following the steps we need to send you some new equipment, book an engineer because your landline's down, or if you need some more landline help – don’t worry, you’ll be able to get in touch.

  3. Feb 28, 2024 · We have taken a look in your area and can see that there is an outage in your area that is currently affecting certain services that you are receiving from us. The estimated fix date for this is 29th Feb at 9am, should your phone service not return, please do reach back out to us so we can look into this further. Thanks Sabrina

  4. Oct 5, 2023 · Next, if you have a phone in the house that is working, unplug it and plug the phone that’s not working into that jack. If the phone has a dial tone, then replace the original wall jack. Alternatively, if the phone still doesn’t work, try using a different phone cord so you can see if the original phone cord needs to be replaced. To learn ...

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  5. Sep 12, 2024 · Many things can cause the Windows key to cease working, including hardware issues, Windows 10 updates, Windows 10 settings, or simply having that key disabled. The troubleshooting tips below will walk you through the most common (and simple to fix) causes, and finally, down to the more advanced troubleshooting tips.

  6. If your phone still isn’t working after you’ve tried these basic troubleshooting steps, head to a Virgin Plus Service Lounge to get hands-on technical support. If your phone needs to get repaired, make sure you back up your info before sending it in!

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  8. Nov 8, 2018 · I recently noticed the "Activate Windows" watermark and was attempting to resolve this issue to no avail. So, I decided to purchase a new copy of Windows 10 and attempt to activate it via Settings. The prompt seemed to hang for about a minute or two, then told me that the key could not work. The key that I just purchased.

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