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What if my iPad has a frozen screen?
Feb 8, 2021 · If iPad isn’t responding, do one of the following: On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
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- Overview
- If your screen is black or frozen
- If your iPad turns on but gets stuck during startup
- If you need more help
If your iPad has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.
iPad screen is black or frozen
On your iPad without a Home button
1.Press and quickly release the volume button closest to the top button. 2.Press and quickly release the volume button farthest from the top button. 3.Press and hold the top button until the device begins to restart. 4.If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour. 5.If your iPad still doesn't turn on, contact Apple Support.
On your iPad with a Home button
1.Press and hold both the Home button and the top button until you see the Apple logo. 2.If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour. 3.If your iPad still doesn't turn on, contact Apple Support.
If you see the Apple logo or a red or blue screen during startup, try these steps:
1.Connect your iPad to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
2.Locate your device on your computer.
3.While your device is connected, follow the steps for your device:
4.On your iPad without a Home button: Press and quickly release the volume button closest to the top button. Press and quickly release the volume button farthest from the top button. Press and hold the top button until your device begins to restart. Keep holding the top button.
5.On your iPad with a Home button: Press and hold both the Home button and the top button.
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Apr 1, 2024 · If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge undisturbed format least an hour. Then, while still connected to external power, try a forced-restart:
5 days ago · Here's what to do if your iPad is not responding to touch. If the screen isn't working on your iPad, perform a force-restart a few times to make sure the operating system isn't frozen. Remove the case and screen protector. Clean the screen with a microfiber cloth.
If your iPad still doesn’t turn on, find out what to do. If your iPad turns on but gets stuck during start-up. If you see the Apple logo or a red or blue screen during start-up, try these steps: On your iPad without a Home button. Connect your iPad to a computer. On a Mac with macOS Catalina, open the Finder.
Oct 15, 2024 · If the screen isn't working on your iPhone or iPad. You might need to set up service for your device. If your screen is too sensitive or responds intermittently to touch. Restart your iPhone or iPad. Make sure that your screen is clean and free of any debris or water. Disconnect any Lightning or USB-C accessories.
Sep 27, 2021 · You’re trying to use your iPad, but the display is unresponsive. No matter what you tap or which buttons you press, you can’t get your iPad to respond. In this article, I’ll explain how to fix the problem when your iPad is not responding to touch.
