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  1. We're here to help. Contact us by phone, email, facebook, Twitter or visiting a Virgin Mobile store.

  2. 1.888.999.2321. or by dialling 611 from your Virgin Mobile phone. Member Care Hours : 9:00 am to 9:00 pm – Monday to Saturday. 10:00 am to 7:00 pm – Sunday. If you're not happy we're not happy.

  3. Here’s why you should choose Virgin Plus. It’s true, Canadians on average pay some of the highest prices for their mobile phones of any other country. But, for those looking for an affordable plan, we’ve got a solution that could fit into your budget.

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  4. We're here to help! Get the answers to your questions about everything including phones, plans, billing, coverage, long distance, roaming and more. Looking for Internet or TV support? Members' Top FAQ. Before You Join. Getting Started. My Account Support. Bill and Usage. Phone Support, Warranty and Repairs. Coverage, Long Distance and Travelling.

  5. Visit the Amazon Customer Service website to find answers to common problems, use online chat, or call customer service for support.

  6. Virgin Plus offers several convenient ways to contact customer service, maintain your account, and upgrade your plan. Your first instinct may be to call the support number , but some account changes made over the phone are subject to additional fees.

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  8. Virgin Plus Customer Service. Mailing Address: 720 King Street West, Suite 905, Toronto, Ontario M5V 2T3. Phone Number: 1-888-999-2321 (or 611 from your cell) Want to speak with a human?