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  1. Ask questions and find helpful answers from other Virgin Plus Members. Already contacted us? If you've already contacted Virgin Plus and your issue remains unresolved, expedite your request here. Our goal is to satisfy our Members and we welcome opportunities to improve our service.

    • Why Choose Us

      When you sign up with Virgin Plus, you become a Member....

  2. Support and FAQs - Virgin Plus. Mobility Support. We're here to help! Get the answers to your questions about everything including phones, plans, billing, coverage, long distance, roaming and more. Looking for Internet or TV support? Members' Top FAQ. Before You Join. Getting Started. My Account Support. Bill and Usage.

  3. If you’re looking to upgrade your mobile services, you can visit Virgin Plus to get an impeccable plan that can maintain your existing budget. If you’re already a Virgin Plus Member, you can invite a friend to join and you’ll both earn $50 in bill credits with Virgin’s refer-a-friend program.

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  4. When you sign up with Virgin Plus, you become a Member. You’ll get loads of benefits and save with discounts on food, fashion and entertainment. Need we say more?

  5. Most Virgin Plus plans include unlimited weekend and evening calling as well as unlimited text messaging. If you need a phone, Virgin Plus’s Silver, Gold, and Platinum plans provide an upfront subsidy in exchange for a 2-year term commitment.

  6. Virgin Plus offers several convenient ways to contact customer service, maintain your account, and upgrade your plan. Your first instinct may be to call the support number, but some account changes made over the phone are subject to additional fees.

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  8. supportinternet.virginplus.ca › contact-usContact Us - Virgin Plus

    If you have an outstanding issue, please get in touch with us to resolve your concern . We are committed to customer satisfaction, and we encourage feedback to improve our service. If you've tried unsuccessfully to resolve a concern directly with VirginPlus, view further options.

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