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  1. Contact us by phone, email, facebook, Twitter or visiting a Virgin Mobile store.

  2. 1.888.999.2321. or by dialling 611 from your Virgin Mobile phone. Member Care Hours : 9:00 am to 9:00 pmMonday to Saturday. 10:00 am to 7:00 pmSunday. If you're not happy we're not happy.

  3. Talk to us. To purchase products or services, or to move your services, call us to speak with an agent. Request a call. Or call 1-888-999-2321. Visit our community forum. Get the answers to your questions about everything Virgin Plus including phones, plans, billing, coverage, long distance, roaming and more.

  4. supportinternet.virginplus.ca › contact-usContact Us - Virgin Plus

    Customer Service. Monday to Friday 8:00 a.m. to 9:00 p.m. ET. Saturday and Sunday 9:00 a.m. to 6:00 p.m. ET. 1 855 343-5651.

    • Starter Plans
    • Value Plans
    • Prepaid Plans
    • Home Phone

    Most Virgin Plus members select a monthly postpaid plan, but more options are available. WhistleOut Canada has our recommended Virgin Plus plans, but your needs may be unique. All Virgin Plus customers can choose from Starter plans, Value plans, prepaid contracts, and even home phone service.

    Power users and commuters who want to keep up with the latest Netflix show should consider a Value plan. You don’t need a premium carrier plan with unlimited 5G data when Virgin Plus gives you lots of fast data and nationwide coverage on Canada’s largest 4G LTE network. Subscribers can pay month-to-month or buy a new phone on a two-year contract wi...

    While Virgin Plus isn’t known for its prepaid plans, several options are worth considering. Prepaid plans include voicemail, call display, and most also include nationwide long-distance. You don’t need a credit check to get a Virgin Plus prepaid SIM card; using one is a great way to stay on budget.

    Landline telephones are so 20th century, but they can be useful as a family line or for seniors who feel more comfortable with a good ol’ telephone. Residents of Alberta, B.C. and parts of Quebec can sign up for a home phone linethat uses the Virgin Plus wireless network. This service includes nationwide long-distance, and you can add international...

    • forum.VirginPlus.ca
    • VirginPlus.ca/en/support (en français)
    • fb.com/msg/VirginPlus
    • @VirginPlusCare
  5. Virgin Plus Customer Service Mailing Address: 720 King Street West, Suite 905, Toronto, Ontario M5V 2T3 Phone Number : 1-888-999-2321 (or 611 from your cell)

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  7. If you are a new customer, check your email for info on signing up for My Account or you can wait until you receive your first bill.