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  1. We're here to help. Contact us by phone, email, facebook, Twitter or visiting a Virgin Mobile store.

  2. 1.888.999.2321. or by dialling 611 from your Virgin Mobile phone. Member Care Hours : 9:00 am to 9:00 pm – Monday to Saturday. 10:00 am to 7:00 pm – Sunday. If you're not happy we're not happy.

  3. Head to My Account and log in to check your eligibility. You can also check your eligibility right on your phone by downloading and opening the My Account app. You can upgrade your phone at any time by paying the full retail price of a new one, just pop into any Virgin Plus store to see our hot phones.

  4. supportinternet.virginplus.ca › contact-usContact Us - Virgin Plus

    Customer Service. Monday to Friday 8:00 a.m. to 9:00 p.m. ET. Saturday and Sunday 9:00 a.m. to 6:00 p.m. ET. 1 855 343-5651.

    • Starter Plans
    • Value Plans
    • Prepaid Plans
    • Home Phone

    Most Virgin Plus members select a monthly postpaid plan, but more options are available. WhistleOut Canada has our recommended Virgin Plus plans, but your needs may be unique. All Virgin Plus customers can choose from Starter plans, Value plans, prepaid contracts, and even home phone service.

    Power users and commuters who want to keep up with the latest Netflix show should consider a Value plan. You don’t need a premium carrier plan with unlimited 5G data when Virgin Plus gives you lots of fast data and nationwide coverage on Canada’s largest 4G LTE network. Subscribers can pay month-to-month or buy a new phone on a two-year contract wi...

    While Virgin Plus isn’t known for its prepaid plans, several options are worth considering. Prepaid plans include voicemail, call display, and most also include nationwide long-distance. You don’t need a credit check to get a Virgin Plus prepaid SIM card; using one is a great way to stay on budget.

    Landline telephones are so 20th century, but they can be useful as a family line or for seniors who feel more comfortable with a good ol’ telephone. Residents of Alberta, B.C. and parts of Quebec can sign up for a home phone linethat uses the Virgin Plus wireless network. This service includes nationwide long-distance, and you can add international...

    • forum.VirginPlus.ca
    • VirginPlus.ca/en/support (en français)
    • fb.com/msg/VirginPlus
    • @VirginPlusCare
  5. If you’re looking to upgrade your mobile services, you can visit Virgin Plus to get an impeccable plan that can maintain your existing budget. If you’re already a Virgin Plus Member, you can invite a friend to join and you’ll both earn $50 in bill credits with Virgin’s refer-a-friend program.

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  7. www.virgin.com › virgin-companies › virgin-plusVirgin Plus

    Nov 23, 2023 · Virgin Plus helps Members talk more, stream more, play more, and ultimately live more. For residents in Ontario and Quebec, Virgin Plus offers an easy way to get all their services – mobility, home Internet and TV – with one provider.

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