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  1. Ask questions and find helpful answers from other Virgin Plus Members. Already contacted us? If you've already contacted Virgin Plus and your issue remains unresolved, expedite your request here. Our goal is to satisfy our Members and we welcome opportunities to improve our service.

  2. 1.888.999.2321. or by dialling 611 from your Virgin Mobile phone. Member Care Hours : 9:00 am to 9:00 pm – Monday to Saturday. 10:00 am to 7:00 pm – Sunday. If you're not happy we're not happy.

  3. Learn how to register for My Account to track your usage and pay your bill online, set up your phone and check out all the Member Benefits you'll get from day one.

  4. If you’re looking to upgrade your mobile services, you can visit Virgin Plus to get an impeccable plan that can maintain your existing budget. If you’re already a Virgin Plus Member, you can invite a friend to join and you’ll both earn $50 in bill credits with Virgin’s refer-a-friend program.

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  5. supportinternet.virginplus.ca › contact-usContact Us - Virgin Plus

    Customer Service. Monday to Friday 8:00 a.m. to 9:00 p.m. ET. Saturday and Sunday 9:00 a.m. to 6:00 p.m. ET. 1 855 343-5651.

  6. Residents of Alberta, B.C. and parts of Quebec can sign up for a home phone line that uses the Virgin Plus wireless network. This service includes nationwide long-distance, and you can add international long-distance packs to call distant family members from the comfort of your living room.

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  8. Virgin Plus Customer Service Mailing Address: 720 King Street West, Suite 905, Toronto, Ontario M5V 2T3 Phone Number : 1-888-999-2321 (or 611 from your cell)

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