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  1. The Virgin Media and O2 Communities will be merged at some point. The Virgin Media Community will be re-designed to look like the O2 Community. The O2 Community will introduce staff to answer account issues and moderation will be performed by staff. We’ll then look to merge both communities together and then move over to a new backend.

  2. Jan 17, 2023 · The provider intends to have moved all existing and newly joined Virgin Mobile customers to O2 plans by the end of 2023. Virgin Mobile and O2 have committed to setting out exact details and the process to customers at least 30 days ahead of their migration. The vast majority of customers will not need to replace Sims, port phone numbers or ...

  3. Jun 5, 2024 · A selection of the Like New range will be discounted by £360 until 7 August 2024 for all customers. Existing customers can also save an extra £70 upfront on a number of phones, including the Samsung Galaxy S23 5G 256GB, via the My O2 App from now to 15 July 2024. O2 is refreshing its refurbished phone offering, Like New, to offer customers a ...

  4. Aug 10, 2022 · Customers don't have to worry about paying off their current plan either - we'll settle that for them and start them on a new Custom Plan for whichever new phone they choose. We'll then refurbish their old phone as a Like New one, so we reduce the amount of e-waste going into landfill. Gareth Turpin, Chief Commercial Officer at Virgin Media O2 ...

  5. Jan 5, 2022 · O2 are one of the main UK networks, meaning they can provide signal without relying on another network. However, Virgin now use O2’s network to provide signal, meaning you get identical coverage on both. Virgin get the same coverage for calls and texts (3G/2G) as their hosts. O2 are the joint-best network for call signal alongside Virgin’s ...

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  7. Jan 6, 2024 · Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with WiFi Max at no extra cost ; (3) Double the O2 mobile data for ...

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