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  1. Nov 12, 2024 · Virgin Media’s social tariff isn’t very good value, costing £15 per month for quite a slow 15Mbps connection. By comparison, BT and Hyperoptic charge the same monthly price for 36Mbps and ...

    • Virgin Broadband Customer Reviews
    • Our Review of Virgin Media Broadband
    • Virgin Media Broadband Packages
    • Which Broadband Package Is Right For Me?
    • Price Comparison
    • Broadband Speed
    • Broadband Reliability
    • Virgin Media Hub
    • Customer Service
    • Virgin Media Broadband Availability

    Our independent survey of broadband customers found Virgin Media was rated 3.5 out of 5 overall, with good ratings for Speed, Reliability, and Satisfaction. Virgin Media was rated average (3 out of 5) for value for money, customer service, and likelihood for customers to recommend them to a friend. Here are the full results of the Virgin Media surv...

    Verdict: Is Virgin broadband any good?

    Virgin Media is a competitively priced option for those living within their network area, with some of the cheapest deals for 100Mbps+ download speeds. They also offer a great deal of flexibility for customers to find the right package for them, with options to bundle a home phone or go phone line free, to bundling mobile data and a pay TV service for extra discounts. Because they operate their own network, Virgin Media also has quick fault resolution times compared to rivals, with 48% of fau...

    Summary: Virgin Media offer a wide range of broadband packages with a somewhat confusing array of options, but they do offer good value for money. Virgin Media offer customers the choice of six different download speeds, with M125 their entry-level deal, all the way up to Gig2 in some areas: 1. M125: 132Mbps average 2. M250: 264Mbps average 3. M350...

    Summary: Customers should consider the services they want, but also bear in mind the cheapest deals can mean taking more services, and larger households will benefit from faster speeds. As we've covered, Virgin Media offer a lot of different broadband packages, so it can be confusing to know which one is best for you. Ultimately it comes down to pi...

    Summary: Virgin Media broadband is very competitively priced, often coming in as one of the cheapest options for a particular speed. Virgin Media broadband pricing is competitive compared to equivalent packages from other providers. Their entry-level and mid-tier broadband deals tend to offer the best value for money, along with Volt and TV bundles...

    Summary: Virgin Media are hard to beat when it comes to download speeds and availability for gigabit broadband, yet, they're currently surpassed by newer technologies for upload speed and latency rates. Virgin Media offer broadband speeds from 132Mbps all the way up to 1130Mbps across their entire network, which so far passes over 16 million premis...

    Summary: Virgin Media have a good reputation for reliability, with some of the market's fastest fault resolution times. Good broadband experiences often come down to how reliable the connection is, as well as simply how fast it is. We independently surveyed broadband customers and found 62% of Virgin Media customers rated them 4 out of 5 for reliab...

    Summary: Virgin Media broadband comes with either a Hub 3, Hub 4, or Gig1 customers get the latest WiFi 6 enabled Hub 5. Virgin Media provide all customers with one of their branded hub routers. Customers taking plans up to M500 will get either a Hub 3 or Hub 4 depending on availability, and Gig1 customers will get the latest Hub 5. The Hub 5 route...

    Summary: Virgin Media improved complaints levels towards the end of 2023, after recovering from an investigation for how they've handled cancellations. Virgin Media generally rank around the industry average for customer service, which is fair considering they're the third largest provider. However, they did come under fire for complaints around ho...

    Virgin Media broadband isn't available as widely as superfast broadband packages on the copper phone line network, resold by providers such as BT, TalkTalk, Sky, and Plusnet. Yet, while these deals have near 97% UK coverage, they have top speeds of around 60Mb. Virgin Media's fibre network now reaches 55% of the UK, around 16 million premises, and ...

  2. Jan 30, 2024 · Virgin Media are one of the biggest providers in the UK for a reason. They offer some of the fastest speeds around and have multiple packages suitable for all needs. With many offers running on all their packages, Virgin Media offers great value for money. Compare deals online. or call 020 4525 0220. Check out our review of Virgin Media Broadband.

  3. Apr 19, 2024 · 18 months. £69.99 per month. Any Virgin Media broadband deal of 125Mbps or so would adequately serve a household streaming movies, gaming, or doing some good old-fashioned surfing – in moderation. That said, if you're a really intensive-use household we'd definitely recommend you consider their higher speed packages.

  4. Jan 6, 2024 · Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with WiFi Max at no extra cost ; (3) Double the O2 mobile data for ...

  5. Jun 7, 2023 · Virgin Media vs Sky. Sky is Virgin Media’s main rival, offering comparable broadband-phone-TV-mobile packages with similarly up-to-the-minute tech. Broadband-wise, Virgin Media’s speeds blow Sky’s out of the water. Of course, you’d hardly be disappointed with Sky broadband – even its slower package has average download speeds of 61Mbps.

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  7. Mar 26, 2024 · EE’s broadband speeds: 10Mbps, 36Mbps, 50Mbps, 67Mbps, 150Mbps, 500Mbps, 900Mbps and 1.6Gbps. Virgin Media’s broadband speeds: 54Mbps, 108Mbps, 213Mbps, 362Mbps, 516Mbps and 1.1Gbps. In terms of speed, EE comes out top – thanks to its top-of-the-range 1.6Gbps package. However, light users may find that they don’t require such a fast ...

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