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  1. If you're having trouble loading Benefits in your Spotlight, can't redeem coupons/promo codes or enter contests, try these troubleshooting tips. Step 1: Make sure you're on the network or connected to WiFi. Step 2: Make sure you have a profile set up within the My Benefits app. Tap on the My Profile Icon to get started. If Step 1 and 2 don't ...

  2. Here's how: Hit on the Settings icon located at the top right corner. To make any changes, hit the number you want to edit. Scroll down to Manage Feature Settings. Click Change next to the My Buddies feature. Make your changes, pick nicknames for your Buddies, and pick Save. 3 I’m going over my plan usage limit.

  3. Aug 17, 2023 · I can see this isn't the first time this has been an issue for My Virgin Media app users. I followed the instructions mentioned by a team member in a previous post (cleared app data and cache, deleted app, rebooted device, reinstalled app) but it's the same issue - "We're setting things up. Check back here once your services have been installed ...

  4. Oct 19, 2024 · The black screen with apps can sometimes happen due to an HDMI cable issue, but that generally only shows up on netflix, Prime or Disney+ so I don't think that's related to your issue, however it wouldn't harm to double check that the HDMI cable is seated properly, and maybe try a different HDMI cable or port on the TV.

  5. The chat feature on the site isn't working and I sat on hold for 40 minutes before I gave up. Any advice is appreciated. I had the same issue, had to call customer service. Used their callback option at about 9:30 and didn't get a call back till 3:30 but once they called back they had it fixed within 20 mins.

  6. The My Account app won't work on your phone. But you've got options. Log in below. ... Discover Virgin Plus's advantages: value-packed plans with tons of data, Member ...

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  8. Here’s why you should choose Virgin Plus. It’s true, Canadians on average pay some of the highest prices for their mobile phones of any other country. But, for those looking for an affordable plan, we’ve got a solution that could fit into your budget. Virgin Plus is a leader in providing affordable connections and the provider is a ...

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