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  1. Jun 17, 2022 · Messages should be short. If a patient portal message is longer, perhaps “more than 100 characters—it needs an appointment,” said Dr. Brown. “It is probably useful to think of using communication through the portal in a way that you might use” text messaging, said Dr. Sinsky. “Use it for something very brief, and you acknowledge ...

  2. Sep 13, 2022 · A patient portal is a secure website set up by a health care system, hospital, or clinic. The tools (or features) vary, depending on the portal. Patient portals can help you access medical records ...

  3. Aug 15, 2024 · Personal health records and patient portals are powerful tools for managing your health. By Mayo Clinic Staff. If you're like most people, you have one or more health concerns. You may visit more than one healthcare professional. You may use more than one pharmacy. Keeping track of it all can be hard.

  4. Some advantages of a patient portal include: Convenient access to medical information: Patient portals allow patients to access their medical information such as test results, prescription history, and medical history from anywhere with an internet connection. This can save time and effort for both patients and healthcare providers.

    • Patients Already entitled to See Records
    • Jargon, Anxious Patients Among Challenges
    • Patients Will React Differently
    • 'It Helps You Feel Better'

    The data available to patients in most existing portals — including the one Gorfinkel provides to her own patients — is currently quite "limited" and just a starting point, she said. Ultimately, Gorfinkel said, patients should be able to access the same information their primary care provider would have. "When did I last have my mammogram? OK, here...

    Another challenge, he said, is making sure patients understand what they're reading — especially given the extensive jargon used in the medical world. "It may not have to be written in layman's terms, but it's going to have to be written a lot more clearly than it is now. There's no question about that," Bowman said. Bowman said another issue that ...

    That stress is a "potential downside," Gorfinkel said, but being armed with information in advance could also prompt patients to do some research and prepare for an informed conversation with their doctor. "By the time you come speak to your family physician about it, you're going to be knowledgeable," she said. "[Patients are] able to say: 'Wait a...

    But even patients who don't want to look at their information will benefit from having it all collected electronically in one place, Gorfinkel said. In an emergency department, for example, patients often can't remember all the medication they are on — or provide their entire medical history. "If portals to primary-care charts were universal, then ...

  5. Second, patients who have more interactions with the health care system have greater opportunities to enroll and utilize the portal. Because our patient population was sicker, they probably had multiple visits within the health care system. In addition, sicker patients may be more likely to use portals.

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  7. Jul 26, 2024 · Patient portals should deliver results in a meaningful, useful, and actionable way. 4 They should also enable patients to learn about their diagnosis, prepare for appointments, and access their ...

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