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  1. Virtual Care Guide. We all need to take care of our health. Seeing a doctor or health-care provider may not always be so easy, especially in a time of physical distancing. The good news is many health-care providers now offer virtual care. In this guide, you’ll find information, tools and resources to help you find virtual care and get the ...

  2. What has changed in virtual care coverage in Canada. In March 2020, provinces and territories expanded coverage of virtual care. The goal was to make it easier for health-care providers to offer assessments and care remotely. In Ontario and other places, this includes mental health treatment. Most regions are leaving it up to doctors and ...

    • RENEE REARDIN
    • Canada’s Telehealth Services. Over the past few years, we’ve seen more and more Canadians opting for virtual healthcare services for help with non-emergency concerns.
    • Provincial Telehealth Services. There are a variety of free and confidential telehealth services run by public health authorities in each province and territory.
    • Inkblot Therapy. Inkblot is an online mental health and wellness platform that offers video counselling sessions. Through talk therapy, hundreds of licensed counsellors and life coaches are available to help you navigate through mental health concerns including depression, anxiety, bipolar disorder, post-traumatic stress disorder, grief and addiction.
    • Focus. Focus is an eCounselling service that allows users to access a therapist via video call, phone call, or text message at any time. It also hosts unlimited Text Therapy for $29-39 per week, so that users can have 24/7 access to their therapist and receive daily feedback and support.
  3. Go to the doctor without going to the doctor’s office. Book a remote doctor’s appointment and connect with a licensed Canadian online doctor via video chat or phone. Same day and next day appointments available. 7 days a week. Free with a valid health card in ON, MB, AB, and SK.

    • What Is Virtual Care and How Does It Work in Canada?
    • Virtual Care Services
    • When Is Virtual Care Not A Good Choice?
    • Keep Learning

    Virtual care connects you remotely with a health-care or paramedical provider. This can be by telephone or with secure video chat or text on a smartphone, computer or tablet. Virtual care allows you to connect with a provider when and where you need them, avoiding crowded waiting rooms. Virtual care is becoming a reliable, convenient and empowering...

    Virtual health-care providers give general health advice, referrals, sick notes, prescriptions, counselling, consultations and more. You can find nutrition counselling and therapists for depression, anxiety, and other mental health issues. Here are some other health-care providers who may offer virtual care services: 1. Chiropractors 2. Naturopaths...

    Virtual health-care providers will not treat serious or life-threatening issues that need urgent attention. Don’t usevirtual visits in an emergency situation, such as: 1. any life-threatening or disabling condition 2. severe shortness of breath or chest pain 3. numbness in your face, arm or leg 4. trouble speaking 5. a cut or wound that won't stop ...

  4. Virtual care should not be used while driving. Make sure your device is connected to a strong and stable internet connection. Have your health information ready, including your photo ID, insurance card*, and a list of any allergies or medications you are taking. *Insurance is not required to schedule a virtual visit.

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  6. Primary Care is part of our Primary360 virtual care offering designed to help you manage your overall health—body and mind. You start by scheduling a visit with the primary care provider of your choice. Your primary care provider will partner with you over time to gain a complete understanding of your health.

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