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  1. Jul 11, 2023 · New Virgin Mobile customers will get signal via O2s network. This is because the two networks have started to merge and Virgin have moved over to using O2’s network to provide 5G/4G/3G/2G signal.

  2. Feb 22, 2024 · Virgin Media O2 has today announced the switch on of its 5G Standalone network in 14 cities across the UK. Customers in the 14 locations* will be the first to access this major upgrade which brings wider 5G coverage, higher bandwidth, and improved latency.

  3. Virgin Media O2 will be giving millions of its customers more data and extra benefits this year as it begins moving all Virgin Mobile customers over to O2’s range of plans. The move will occur seamlessly and over the air for the vast majority of customers.

  4. Jul 23, 2024 · Currently, less than 1% of our customers use 2G-only devices, and the network carries less than 0.1% of data traffic. All mobile operators have agreed with Government to phase out 2G networks over the next decade.

  5. Those who have already got their hands on a 5G device and purchased one from Virgin Media from April 2020 onwards will automatically receive a boost to Virgin Media’s 5G services. Customers who take a 5G plan won’t need to lift a finger, their services will be upgraded with no need to swap their SIM or activate the service.

  6. Virgin Mobile launched its 5G service on January 25 th, 2021, and it was available in 100 places on day one. Its coverage will also improve as O2’s does, so if you can’t get Virgin Mobile 5G where you are currently, you likely will be able to sooner or later.

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  8. If you’re an O2 customer, you can access 4G mobile coverage and 5G’s impressive high-speed mobile connectivity throughout selected stations and some connecting tunnels. We’re committed to expanding coverage across the entire London Underground network.

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