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      • O2 customers will be hit with price hikes of 1.4% from their April bills, the telecoms provider has confirmed. It is writing to affected customers to inform them of the increase this week. But you won't be able to cancel penalty-free unless you're out of contract as these rises are written into contracts.
  1. 3 days ago · Here’s a summary of the key points: Price Increase: From April 2025, the cost of my airtime plan will go up by £1.80 per month, but the device plan cost will remain unchanged. Discounts: They’ve said that recurring discounts won’t be adjusted annually anymore. Previously, they increased with inflation +3.9%, but now they’ll stay frozen.

  2. Feb 28, 2024 · If the average O2 customer wanted to switch away rather than accept this year's price rise, they would face an exit for of £288.46 if they were to leave their contract 12 months early. If you're out of contract, remember that you don't have to accept any price increase - you're free to ditch your provider and switch at any time.

  3. Feb 14, 2024 · You may find you're actually paying too much right now for allowances or speeds you're not using. If you've found a cheaper deal, you can switch to this if...

  4. Apr 3, 2024 · Customers who are out of contract at risk of a price triple whammy as annual hikes set to hit device repayments, airtime tariffs and phones that have already been paid for. Virgin Media O2 is urging customers to split, switch, save and share to avoid overpaying for their smartphones.

    • Here's How Much O2 and Virgin Mobile Prices Will Rise by in April
    • Out of Contract? You're Free to Leave – So Check If You Can Switch and Save
    • Within Your Minimum Contract term? You Can't Cancel Penalty-Free

    These providers use the January retail prices index (RPI) rate of inflation as part of their price rise calculation. This RPI figure – 13.4% – was published today (Wednesday 15 February), so we now know the exact price hikes the firms will implement.

    If you're outside your minimum contract term with either O2 or Virgin Mobile, you can leave at any point penalty-free – and given the best mobile deals tend to be for newbies, there's a good chance you're overpaying anyway. Benchmark prices elsewhere and if you can get a cheaper deal, ditch and switch – you can use our Cheap Mobile Findertool to se...

    If you're in contract – meaning you actively signed up to a new tariff within the last year or possibly two (do check) – these price rises will have been written into that contract. Unfortunately this means you won't be able to cancel penalty-free. If you're unhappy with the price rise, you should note when your contract's due to end and start look...

    • Petar Lekarski
    • Assistant Editor-News & Investigations
  5. Feb 21, 2022 · O2 price hike - how it affects you. O2 customers that joined after March 25 last year will see the full 11.7 per cent price hike - which will add as much as £48 a year to your bill.

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  7. Mar 26, 2021 · If you're out of your contract's minimum term, you are likely to be paying over the odds anyway and can leave free of charge at any point by giving 30 days' notice. Benchmark prices elsewhere and switch if you can find a cheaper deal.

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