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  1. Email * Password * Login. Forgot password? First time visitor? Submit and track the status of your travel insurance claim online with Allianz Global Assistance.

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  2. How to file a claim. Visit our online Claims Portal to file your claims. If your coverage includes non-medical benefits (i.e. Trip Cancellation, Trip Interruption, Lost or Delayed Luggage, etc.) you can submit your claim online through our secure Claims Portal for faster claim processing.

  3. File a Claim. Lost your baggage? Broke an ankle? Cancelled your trip? File a claim for either your medical emergency or non-medical expenses. Seeking medical treatment. Learn everything you need to know to file a medical travel insurance claim. Read more. How to file a claim.

  4. Watch for emails from ' Allianz Global Assistance ' or check your status below. We will send you updates and may ask for additional documents. CHECK MY STATUS ONLINE. LEARN MORE → UNDERSTANDING THE CLAIMS PROCESS. START A CLAIM.

  5. You can reach the AMF by calling 1-877-525-0337 or by emailing renseignement-consommateur@lautorite.qc.ca.

  6. Visit our online Claims Portal to file your claims. If your coverage includes non-medical benefits (i.e. (i.e. Trip Cancellation, Trip Interruption, Lost or Delayed Luggage, etc.) you can submit your claim online through our secure Claims Portal for faster claim processing.

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  8. Complete your claim. You’ll receive an email confirming receipt of your claim. This includes your claim number, which you can use to come back and check your claim status any time. If you needed to collect any additional information, you can come back and upload it to your claim using our Existing Claim page.

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