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Mar 19, 2024 · Your Access Code is your electronic signature and is required, along with your Social Insurance Number (SIN), when you submit your reports or make enquiries about your claim. The Access Code identifies you and ensures that your privacy is protected.
- Internet Reporting Service
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Sign up for direct deposit when you apply for EI! It is...
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- Internet Reporting Service
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- What you need to report
- How to submit your report
- When to submit your next report
- Ask for an exemption from reporting
- My Service Canada Account
- Find a job
•What you need to report
•How to submit your report
•When to submit your next report
•Ask for an exemption from reporting
•My Service Canada Account
•Find a job
While receiving Employment Insurance (EI) benefits, you have to complete a report every 2 weeks to show that you’re eligible and to continue receiving benefits.
For each week of the report, you need to:
•indicate dates and hours worked and earnings before deductions, even if you’ll be paid later
•provide the contact information of any employers
•enter hours spent at school or in a training course and any training allowance received
•indicate whether you were available for work
By Internet
The Internet Reporting Service is simple, fast, convenient and secure. Submit your report by Internet If you stay on a page for more than 10 minutes, you’ll be disconnected. If we need more information to process your report, you’ll receive a message at the end of your report asking you to call us. If you receive an error 404 message If you receive an error 404 message when you try to log in: clear your browser’s cache delete cookies, or use another browser Internet Explorer compatibility view Make sure the Internet Reporting Service website hasn’t been added to your browser’s compatibility view list: click on the Tools menu and then Compatibility View settings remove the website if it appears on the list
By telephone
If you don’t have Internet access, you can use the Telephone Reporting Service by calling 1-800-531-7555. If we need more information to process your report, we’ll transfer your call to an agent or you’ll receive a message to call back during business hours. The service standard and the average wait time to speak to an agent are the same as for the Telephone Information Service.
Paper reports
If you can’t submit your report online or by phone, you must mail a paper report.
After you submit a report, you’ll be given the date that your next report is due. Mark this date on your calendar. You won’t be able to submit your report before this date, but you have 3 weeks from this date to submit it.
For some types of EI benefits, you can choose to be exempted from reporting. If you’re eligible, you can request a reporting exemption, or cancel it, any time during your claim.
You can agree to this exemption when you submit your EI benefits application. You can also call us to be exempted.
You can choose to be exempted if:
•you’re receiving maternity, parental or caregiving benefits
•you’re participating in an apprenticeship program
•you’re part of a Work-Sharing agreement
Sign in to My Service Canada Account (MSCA) at any time, and:
•check that your banking information, address and telephone number are up-to-date
•review your claim status and messages
To sign up for direct deposit or to update your banking information, address or telephone number, you can:
•complete the eServiceCanada service request form
•contact the Service Canada call centre
Search for jobs and connect with employers looking for your skills and experience at Job Bank.
View your EI report and payment information. If you submit your reports online or by telephone, you can view report details by selecting "View my payments" on your dashboard. If you submit paper reports, this service isn't available. You can complete your reports online directly through the Internet Reporting Service.
When you apply for EI benefits, be sure to sign up for direct deposit to get your payments deposited automatically into your bank account 2 business days after we process your EI report. Apply online To find out if you're eligible to receive EI regular benefits, you must submit an application.
Sign up for direct deposit when you apply for EI! It is convenient, secure and reliable. You have chosen to complete your application in English. You will not be able to change to French once you start your online session.
You have just Logged out of the Internet Reporting Service. Clear Your Browser's Cache. Your browser's cache stores the contents of all the web pages that you have visited during a session. To safeguard your information and prevent another user from viewing what you have entered make sure you clear your browser's cache after each session.
Sign in to My Service Canada Account. The dashboard helps you perform common actions such as starting an application, viewing your updates, submitting information or getting help. It makes it simple and easy to: find the information you are looking for. start and complete what you came to do.
