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  1. May 3, 2020 · 1. select guide. 2. key in a channel number. response was: guide displays that channel. this happened 100% of the time. Now it happens 50% of the time. That's a defect. Think about it this way, you go to amazon, put some stuff in your cart, you select to complete your order and it completes 50% of your order.

  2. Sep 15, 2021 · Xfinity Guide Showing Wrong Content. For the past few days, the TV channel guide has been showing the wrong information. For example, FXX says "program info unavailable" when "Archer" was shown just a few hours earlier. And Cartoon Network shows certain shows being only 10 minutes long when that isn't the case.

  3. Nov 8, 2023 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

  4. Jul 8, 2024 · 4 months ago. Can't get xfinity channel guide on LG TV ... can't even change channels. I'm not familiar with LG but they have yanked the channel guide from the Stream app on my Samsung as well. To change the channel in the app I have to [Return] to the first Stream screen ("Now Playing"), select "Live TV", and scroll-scroll-scroll (using the Up ...

  5. May 26, 2022 · TV Guide flooded with 'To be announced' for a few days now. For a few days now our TV guide has been flooded with 'To be announced' in place of the scheduled program names. Some channels show up to the next six hours or so of program names but after that it's either all TBA or almost all TBA with a few program names interspersed.

  6. Dec 27, 2023 · Is there a way to set the display guide to only show channels I am subscribed to without doing it manually? And do NOT tell me to set the guide to "free to me". I have tried this, and, as many others have stated, this does not work. It still shows many channels that I am not subscribed to.

  7. Oct 2, 2021 · XfinityJamesC. Greetings, @denmarks43! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about the X1 Guide. You have definitely come to the right place for assistance. I can tell you that a single red circle "globe" indicates you are recording a single ...

  8. Aug 16, 2022 · The non-beta version is so much worse. Not only is it terrible they removed the mini-guide, but now when you do go to the guide on the main menu screen, it always brings you to the very top of the channel menu. It doesn't matter what tv your using, I have both an LG and Samsung and both apps on those TV's have lost the mini guide.

  9. May 27, 2024 · 2 months ago. Xfinity streaming app on my Apple TV (device) will show movies but will not load the guide. I have deleted and reinstalled the app twice. I've updated my Apple TV and power cycled everything in my house that has a plug. Since the app works on my phone and on the Xfinity website, Xfinity told me all the apps are the same and the ...

  10. May 9, 2024 · According to an Xfinity Community Forum post from June 1, 2024, whether the MeTV Toons channel is available on Xfinity depends on whether a local TV station has an agreement to carry it. If the station adds the channel to a new subchannel, it can take time for Comcast to add it to the signal. One post suggests that Comcast may add the channel ...

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